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Showing 1 of 29 conversations about:
thefitz
375
Jul 27, 2019
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Has anyone who ordered this noticed a smudge/dirt/fogginess under the crystal? Hard to photograph... looks like the reflection of clouds but I'm under a tree. Particularly noticeable around the date.
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(Edited)
Jul 27, 2019
Amsterdamned
93
Jul 29, 2019
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thefitzI’ve heard mention that it’s a “feature” of the sapphitek crystal but may also mean it needs a clean, internally. If you have a read through the full discussion I think it’s mentioned somewhere. Not checked mine fully as I have to forget I’ve got it and then look surprised, in September, for Fathers Day (Australia).
Jul 29, 2019
thefitz
375
Jul 29, 2019
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AmsterdamnedGood to know, haha. I've reached out to the warranty team and will see what they say - I'd rather get it cleaned than return it and get another that may or may not have this issue.
Jul 29, 2019
Amsterdamned
93
Jul 30, 2019
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thefitzJust had another look at your photos; didn’t notice how bad it was before. Definitely looks more like a clean would sort it but let us know what comes of your inquiry.
Jul 30, 2019
weede01
0
Jul 30, 2019
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thefitzthefitz I got the same thing. Looks like they either installed dusty crystals or botched AR coating. Drop offered $35 credit to keep it. Not worth opening up 100m WR case. I’m sending mine back
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Jul 30, 2019
thefitz
375
Jul 30, 2019
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AmsterdamnedYeah, it looks bad on an angle under certain lighting conditions - that's it at its worst. I will see what the distributor says.
Jul 30, 2019
thefitz
375
Jul 30, 2019
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weede01Yikes - way worse than mine! Did Drop ask you to touch base with the distributor?
Jul 30, 2019
weede01
0
Jul 30, 2019
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thefitzThey did not. Just said they would send RMA. I suggested $100 credit and I keep it. They came back with $35 offer. Not worth the trouble it has already cost me.
Jul 30, 2019
Amsterdamned
93
Jul 30, 2019
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weede01Can’t believe how lucky I’ve been with mine. Returning it from Australia would have cost me a fortune. Any chance you could try pushing for a replacement, if they can source one?
Jul 30, 2019
weede01
0
Jul 30, 2019
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AmsterdamnedI was told replacement wasn’t possible because they only ordered what was sold on the Drop. Sounds like they haven’t reached out to SL.
Jul 30, 2019
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