Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
I've got a Peachtree audio sending signal to a pair of Paradigm Shift A2s so I haven't really listened to this unit. I did so last night and it seems the left channel is down some measure of volume.
I thought it was the drivers I sent in so I took them apart and checked the crossovers and connections, then switched speaker cables, aux cable, played a CD, listened to white noise and mono recordings, the radio, did a factory reset, and compared the balance against the little Lepai A2020+.
The Lepai was rock solid with everything, and going through the same troubleshooting steps didn't change anything.
Best of luck to anyone who gets this unit on a drop. It feels and look solid but something is wrong somewhere and no amp that I've owned or installed or even listened to, integrated or not has had this level/bias/balance issue.
UPDATE 17SEP2018: I sent it in to Precision Sound Service in Santa Monica after calling and speaking to JR. There was a level issue with the amp, and there was no bias control or adjustment on the board. Onkyo owns TEAC now (as of August apparently) and they didn't have the parts to fix it, so Precision sent my unit back to them and they shipped out a new one to them, which they then shipped on to me. It was brand new (not a refurbished unit) and everything works properly. I've tested it extensively on every input and it's performing beautifully.