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Technivorm Moccamaster CDGT Coffee Brewer

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Technivorm Moccamaster CDGT Coffee Brewer

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Product Description

The key to making a good cup of coffee is time and temperature. Thanks to extensive research and testing, the folks over at Technivorm have created a device for both Read More

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details

reviews11

discussions106

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JDLancaster13

Oct 3, 2019

When it says that the drop will be limited to 450 units - is there any way to check what we're at now? I just placed an order, but wouldn't be shocked if I wasn't in the first 450.

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kstokley

1282

Business Development

Oct 3, 2019

JDLancaster13There are still some available. When any event on the site sells out it will filter down to "recent products" and the buy button will be replaced with a request button so you can be notified when it comes back.

Calaverasgrande

1486

Sep 30, 2019

Kind of concerned to see so many buyers got duds. Also disappointed that it can't nail the temperature more precisely. If you are trying to make excellent coffee you want to be right around 205 or s little less. Too hot and it has no flavor. Like Starbucks. Too cool and it lacks acidity.

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SRCJ

Dec 22, 2017

It’s taken at least 24 hours but I did receive a response to my inquiries. I relutantly decided to try an exchange since there was inventory available at the time of my request. Received replacement yesterday, so far so good. No cracks or leaks. Coffee is noticeably hotter but l‘m no coffee expert... the coffee taste fine but since I’ve been using a $4.00 Mr. Coffee purchased at “Dirt Cheap” for the past 7 years I did not really notice an outstanding difference. I was just happy it arrived undamaged. I had no problem with customer service. Return label sent via email and FedEx shipping was fine. Unless quality control improves I’m not sure this is worth the hassle of damaged merchandise and the time and effort of returning item for refund or replacement. I was not the only one that received a damaged product.

jb0ss

Dec 21, 2017

Well. After waiting far too long to receive this drop, I finally got the Moccamaster in the mail. Beyond excited, I opened up the box, and behold..NO CARAFE. With a massive group coming for the holidays I now have to use a lovely oversized mason jar to brew coffee into. I wish Massdrop support would take these things a little more seriously and expedite a fix when things are clearly broken or missing. I seriously should have just spent the extra few bucks and bought it on Amazon where returns are never an issue. Lesson learned.

kdekalb

Dec 18, 2017

Same thing happened to mine, dripped from several spots, from the glass container and maybe from the inside plumbing as well. I sent pictures but haven’t received any messages from the team since Friday.

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Dcun201

Dec 16, 2017

My reservoir is cracked also. Got water dripped all over my counter....

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KAWC

Dec 19, 2017

Dcun201I have the same issue, have you heard anything yet? Thanks

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Dcun201

Dec 21, 2017

KAWCYeah they sent me a return label for a refund since they have no extra inventory for exchanges.

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SRCJ

Dec 12, 2017

My wife is concerned about not being able to clean the internal water reservoir, where the heating element is. From reading older post I see that there is some concern about this. One post mentioned turning the machine on it’s side and water drained out.... not the most sanitary design, reusing old water unless the designers planed on the water reheating to a high enough temp to make this a mute point.

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SRCJ

Dec 12, 2017

Just sent coffee maker back for refund. Not sure if I would trust chancing an exchange. Has anyone tried that? Seems like I’m not the only one who’s received damaged merchandise. No guarantee an exchange would fair any better.

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SRCJ

Dec 11, 2017

Latest email from Massdrop concerning defective coffee maker :
Thanks for reaching out to Massdrop Community Support. I'm sorry that your product arrived that way. I am forwarding your case over to our Returns team to better assist you.
They'll be in touch just as soon as they can. We thank you for your patience. If you have any other concerns or additional information to provide, feel free to reply to this email and they'll follow-up with you once they've had a chance to review your case. Happy Holidays,