Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 42 conversations about:
Gregorek
2
Dec 19, 2018
bookmark_border
Still no response re: cracked water reservoir and how to return/replace.
kstokley
1282
Business Development
Dec 19, 2018
bookmark_border
GregorekI see you reached out to our CS team and you should have a reply shortly to replace the machine.
You can also reach out to Moccamaster directly and they will be able to provide you with a replacement reservoir under warranty if you choose to go that route.
amycs
101
Admin User
Dec 19, 2018
bookmark_border
GregorekHello! Thanks for being a valued community member. My name is Amy and I'm with the Community Support team. I can see that someone has responded to your inquiry. Our response may have been filtered out by your spam folder. We will reach out to you again so that we can help you in this matter. Thank you!
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop