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gkillmaster
3
Dec 19, 2018
how does this massdrop work? This is my first purchase. Am I taking a chance on getting a faulty or used product or are all the products brand new and guaranteed? Would love feedback from anyone who has used them a lot. Sounds like they are shipped from outside the U.S.? Why is that?
gkillmasterThe coffee makers in this drop are brand new directly from the manufacturer. They are also backed by Moccamaster's 5yr warranty just like anywhere else. Shipping is from the US and is free within the US.
Zedeff
8
Dec 19, 2018
gkillmasterUnless otherwise specified the products are new and warrantied. The company gets lower prices by bulk purchasing/selling - there's no overhead since they are basically a drop shipper. Discounts often only apply if a critical mass of sales is met. Basically no risk to you, but inconvenient due to the inherent delays. Buy with confidence but be patient.
Sprite113
3
Dec 24, 2018
kstokleyKstokley - can you please specify the exact model of this unit as the picture and model number do not match up. Does it have the additional heating buttons that is shown on technivorm site?
border.community
1
Jan 12, 2019
Sprite113They are shipping the K which does not have all of the features as a K741, such as the additional heating buttons.
TubeHead35
12
Feb 7, 2019
gkillmasterMass drop is a Class A operation. Nothing is used. As a side note, I own a Technovorum k741 that I've had for several years. These are handmade in the Netherlands with a copper boiler. Coffee is about brew temp and this is one of the few that the temp is certified. Mass drop will take care of anything defectivs