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Gary_B
0
Feb 23, 2016
I have the hand wound version, it has had poor power reserve since day one, now the chronograph has ceased to work, I submitted a customer support request and follow up every day, I only get automated email responses with no response whatsoever from Nelson Wu. I've taken it up with pay pal.
nelson
5275
Feb 23, 2016
Gary_B@Gary_B,
Apologies on the delay in responding back to you. I've escalated the ticket and you should hear back from our team momentarily.