Terraforming Mars Preorder
Terraforming Mars Preorder
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Product Description
Terraforming or “Earth-shaping” is a process of modifying another planet, moon, or other entity’s atmosphere and environment to be similar to that of the Earth’s. In Terraforming Mars, players take control of corporations in a collaborative effort to make Mars livable ... Read More

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Claynjazz5
0
Apr 5, 2017
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Where is my account history located?
Apr 5, 2017
JimPAX
0
Nov 19, 2016
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Yeah. So cancelled with no notification outside of this forum. Classy. Now I can't buy One for love nor money. Oh, and by the way, I NEVER RECEIVED A REFUND! Where's my money?!?!
Nov 19, 2016
WakeofMisery
0
Nov 8, 2016
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Everyone needs to realize that this is the distributor and manufacturer's faults.
Nov 8, 2016
Henry_L
657
Treasure Hunter
Nov 2, 2016
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Hey everyone,
We wanted to update you on the latest from our distributor, who has been in close discussion with the game's manufacturer.
The short version is this game is on short order everywhere and was printed at a much lower number than expected. We’re going to cancel this order and refund everyone in full rather than drag everyone along with an unknown fulfillment date.
The longer version is below.
For context, it sometimes happens with very popular games that the manufacturer will take initial orders beyond their capacity or they will continue to accept orders even after they have made the bulk order from the factory. Distributors will then accept orders based on the number they’ve been “allocated” from this order from the manufacturer. If they oversell then they get lumped into the next print run and receive their order when that completes manufacturing. However, because the distributors don’t know the exact order numbers by the manufacturer it can be impossible to know how many copies they will actually receive.
Because we are especially prone to getting impacted by our distributors having their order allocated we don’t like to accept preorder numbers above a certain percentage of our distributor’s total order. That way we can fulfill for our group even if they only receive half or even less of their planned shipment.
It seems that this game was hit especially hard however and distributors industry wide have been hit hard on having their orders allocated to a second print run. We’ve talked with some of our other distributors and some say they can have the order fulfilled, but they expect they are going to get their allocation in January.
We would like to express our deepest apologies on these delays in communication, there were events that were outside of our control which we had thought would not derail the drop as they ultimately have. If our distributors can get a 100% confirmation on a stock number than we will work to bring this back, but until then we don’t think it’s reasonable to have people waiting until some unknown date to have their orders fulfilled.
Refunds will be applied to your payment method within 1-3 business days. If you have any questions or concerns please reach out through your transactions page at https://www.massdrop.com/transactions
Nov 2, 2016
SiraRaven
8
Nov 2, 2016
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Thanks for communicating about what's actually going on! Sucks that this happened, but sounds like you guys did what you could and an unexpected situation came. Thanks for the info!
Nov 2, 2016
dmarchbanks
3
Nov 3, 2016
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I know the feeling. I just saw these two games pop up and I thought it was a good way to save money. Now I'm kicking myself for not ordering them when they were in stock at other retailers for a tiny bit more. The extra $5 would have been worth it to actually get the product.
Nov 3, 2016
Kernalbuket
21
Nov 2, 2016
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Who wants to take bets on how many days till they refund our money. I'm saying Friday.
Nov 2, 2016
Gruven_reuven
24
Nov 3, 2016
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They did this with all my cancelled transactions....
I CAN CONFIRM that I received my refund for all three delayed/cancled drops. (Terraforming Mars, The Others, Great Zimbabwe).
Yes, that is totally shady of them deleting transaction history. (Or not displaying your true transaction history)
Regardless.... My money has been refunded. I'm outta here.
(mic drop)
Nov 3, 2016
captain
200
Nov 4, 2016
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I'm not worried about my money going missing. Worst case, I'll file a chargeback with my CC company, and they'll ensure I'm not stolen from. I am extremely concerned about what appears to be a company taking full liberties with what should be considered a sacrosanct paper trail, simply because the paper is now bits stored on their computers. The only response I have received from Massdrop is an automated response saying essentially, "We're too busy to respond to you right now." Perhaps they'll enjoy saying that to the Federal Trade Commission.
Nov 4, 2016
Southpaw
3
Nov 1, 2016
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Hi everyone, I contacted support about the drop directly to try an get some answers. Thought I'd share their response with you all.
"Hi Adrian,
Thanks for contacting Massdrop Support! I'm very sorry that the pre-order hasn't shipped out yet, and I understand your frustrations with not getting the answers you are wanting.
As to your product questions, unfortunately, we do not have the answers to provide you about the printings and the differences. Our Buying team does their best to include very detailed product information on the drop pages, but if you cannot find the answer you are looking for, we suggest heading over to the drop discussion (which I can see you have done, let's try directing your questions to the buyer) and asking the community!
Feel free to message the Buyer within the drop discussion using @DaveHoff and they will try to reach out (I've also reached out to the Buying team to give you the answers to your questions).
Since the order has been delayed, this is why our Logistics team has extended the option to cancel and receive a full refund. We do apologize for all the inconvenience that this has caused.
Kindest regards, Jodi"
It seems they just don't know. Which is unfortunate.
Nov 1, 2016
Southpaw
3
Nov 1, 2016
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For the record I asked the following questions:
a) When will it be shipping to us? b) Which printing will be shipping? c) What is the difference between the printings, if we aren't getting first printing. d) What caused our mass order to not be included in the original orders/shipments?
Nov 1, 2016
captain
200
Nov 2, 2016
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Plagiarism is the most sincere form of flattery. ;-p
Nov 2, 2016
elimelendez
2201
Oct 29, 2016
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The vendor is still working on getting a solid ship date for the Terraforming Mars Preorder. They have let us know that they will have a better update early next week. We will make sure to pass on any relevant news to the group as soon as we hear back.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 11/1 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Oct 29, 2016
Gruven_reuven
24
Nov 1, 2016
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Awesome, It's November 1st. Eagerly awaiting an update
Nov 1, 2016
captain
200
Nov 2, 2016
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I think it was Macro-F1. These bozos can't be bothered to type FOUR whole characters. ;-p
Seriously, MassDrop should hire some of us speed-typists to write REAL actual responses to let buyers know what is REALLY happening with orders. ;-)
Nov 2, 2016
Kernalbuket
21
Oct 29, 2016
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So no update on the 28th? Nice
Oct 29, 2016
elimelendez
2201
Oct 27, 2016
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We have reached out to the vendor and they are currently working on finalizing the shipping date for this order. We should have a more solid update by the end of the week. We will make sure to pass on any relevant news to the group.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 10/28 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Oct 27, 2016
captain
200
Oct 27, 2016
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I think that it's time to name names. Who is this mystery "vendor"? What exactly did he do re. ordering product from Stronghold Games? Did he fail to actually order the product at all, and then tried to do so after all of the games had already been promised to distributors? OR WHAT?!? I've never been involved in a Group Buy where so little information was shared with the buyers. This seems extremely mickey mouse to me, but I don't want my money back... I just want the damn game that I PRE-ordered in order to have it before everyone else! Now, please get "the vendor"'s butt IN HERE to answer questions and explain himself.
Oct 27, 2016
Kernalbuket
21
Oct 27, 2016
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Please don't let this turn into another scythe, please
Oct 27, 2016
Blahblahwhat
6
Oct 20, 2016
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There IS a second print. It WILL come AFTER DECEMBER https://boardgamegeek.com/thread/1655320/pre-order-status
"Stephen Buonocore,of Stronghold Games, has said January in multiple podcasts."
Total ball drop by this company, and very disingenuous in pretense that every "update" will have better news.
Oct 20, 2016
elimelendez
2201
Oct 20, 2016
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You can expect an update from us on 10/26 or sooner if something comes up.
Oct 20, 2016
Blahblahwhat
6
Oct 27, 2016
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Massdrop? You mean Balldrop?
Oct 27, 2016
TexAgJim
4
Oct 27, 2016
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OK. I'm 4 hours away from you missing your chance to provide us with the promised update. Anything?
Oct 27, 2016
TexAgJim
4
Oct 20, 2016
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Getting anxious to play this gen. But, I have to admit that this is getting frustrating. It isn't worth the $5 savings to wait a few more weeks to get it. What's going on? In clear transparent language, please.
Oct 20, 2016
deerdido
0
Oct 19, 2016
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Hello, could someone explain the situation it seems all the messages are hid and i'm trying to find out what's happening. Cheers
Oct 19, 2016
captain
200
Oct 19, 2016
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Local shops already had it in stock, and have sold out! Way to drop the ball mass DROP. :-/
Oct 19, 2016
Bookswinters
2
Oct 19, 2016
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Yes very sad :( I also passed up several other opportunities to get game 'cause of this Massdrop.
Oct 19, 2016
Temig
24
Oct 18, 2016
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Quite unfortunate. I cancelled another pre-order I had in order to get in on this drop since there was already a copy in my group so the timing didn't matter too much to me and it was a couple of dollars cheaper. If the games aren't going to be fulfilled from the first printing though, this retailer has really dropped the ball and hopefully won't be used again.
Oct 18, 2016
elimelendez
2201
Oct 18, 2016
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Our vendor is still working on finalizing a solid ship date for the Terraforming Mars Preorder. They have assured us that they should have an expected ship date by the middle of the coming week.
We understand that the preorder’s fluctuating ship date can be undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Oct 18, 2016
SiraRaven
8
Oct 18, 2016
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Does that mean that we've missed the first wave of games? (since it seems to be sold out most places at this point) Just wondering if the expected ship date would be about on par with when other online retailers will also get the game back in stock.
Oct 18, 2016
LookinForDroids
0
Oct 17, 2016
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Any update?
Oct 17, 2016
Bookswinters
2
Oct 14, 2016
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Any news on whether this comes with promo card? That would totally make the wait worth it IMO (I'm a sucker for promos :P)
Oct 14, 2016
Kernalbuket
21
Oct 15, 2016
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from what I've noticed on massdrop, you never get the promo cards. Usually base game only unless otherwise stated, bundles and what not
Oct 15, 2016
JeanMichel
1
Oct 11, 2016
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Can we have any update?
Oct 11, 2016
Zelgiusthebrave
69
Oct 15, 2016
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On the 17th yes.
Oct 15, 2016
xtallll
2
Oct 7, 2016
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10/7 any update?
Oct 7, 2016
Zelgiusthebrave
69
Oct 15, 2016
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Says the 17th, not the 7th.
Oct 15, 2016
elimelendez
2201
Oct 6, 2016
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The vendor is currently in close contact with the manufacturer and is awaiting an update for the release date. As soon as the vendor hears back we will make sure to share the news with the group.
Thanks for your patience and expect an update from us on 10/17 or sooner if something comes up.
Oct 6, 2016
Kernalbuket
21
Oct 9, 2016
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copied from the Scythe pre-order "We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions). You can expect an update from us on 10/20 or sooner if something comes up. If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter)."
Hope this helps
Oct 9, 2016
LookinForDroids
0
Oct 18, 2016
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Did I miss the update somewhere on this page?
Oct 18, 2016
Blahblahwhat
6
Oct 4, 2016
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According to the US publisher, the current print is done, and the next one is after Xmas
Oct 4, 2016
LookinForDroids
0
Oct 1, 2016
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Ouch. I hope that the game delivers sooner rather than later.
Oct 1, 2016
elimelendez
2201
Sep 30, 2016
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Thanks for your patience and expect an update from us on 10/6 or sooner if something comes up.
Sep 30, 2016
elimelendez
2201
Sep 21, 2016
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You can expect an update from us 10/6 on or sooner if something comes up.
Sep 21, 2016
elimelendez
2201
Sep 21, 2016
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We've been in touch with the vendor regarding the group's order and they've let us know that they are still working to manufacture and prepare the group's order for shipment to our warehouse in New Jersey. We will continue to check in with them throughout the fulfillment process and update the group again with any news we receive.
You can expect an update from us 10/6 on or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Sep 21, 2016
elimelendez
2201
Sep 8, 2016
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Thanks again for joining this drop! We have submitted the group's order with the vendor for the Terraforming Mars Preorder and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. As a reminder, the presale nature of this drop means that the estimated ship date is subject to change with any production updates we receive along the way from the vendor.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 9/26.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Sep 8, 2016
Sisada
10
Sep 7, 2016
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My only issue is that they close without notice. This is very unprofessional.
Sep 7, 2016
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