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eatspaint
8
Apr 13, 2017
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Just got the email that they somehow don't have my ErgoDox. Kind of disappointing to see that MD couldn't handle a batch of 11 keyboards.
Did anybody who ordered an ErgoDox actually get one? Or did MD completely drop the ball here?
Apr 13, 2017
ChitownM2
729
Apr 13, 2017
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Seeing as someone was actually going through the inventory late in the evening on the Sunday night before the drop to list out what was actually going to be available, I'm not at all surprised that mistakes were made. They clearly listed things that were defective, damaged, or missing pieces as being available for sale and obviously they didn't inspect them closely enough prior to that point. Kind of disappointing since there was no timetable driving when the drop had to be. They should have done their QC up front before the drop was even announced and not be giving things a second look before they send them out and realizing there are issues.
I'd be curious to hear their explanation for what exactly happened.
Apr 13, 2017
apaez
29
Apr 13, 2017
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I also ordered an ergodox and have been contacted about them being back ordered/not instock. This whole ordeal has really soured me on using massdrop in the future. I went and spent a decent amount of money on another case, switches, keycaps etc. They indicated that it would be instock in 2-3 weeks at the earliest which i assume is massdrop speak for 3-4 months or when the next ergo drop ends whichever is later.
Apr 13, 2017
ChitownM2
729
Apr 13, 2017
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If they said it will only be a couple of weeks then maybe you guys get lucky and they give you the sample keyboards that they probably have made prior to the next drop.
I would assume they get samples made prior to every drop to make sure QA/QC is still good. It's possible that they could order a dozen or so "samples" and use those to fulfill your orders.
Would be good for me too because that would mean that ergodox is going to drop again in the near future. However that is probably unlikely as I believe Matt3o said that white fox was going to drop by the end of april and OLKB already said that preonic was going to drop shortly after planck and subatomic after that. Maybe ergodox would slide in between preonic and subatomic in the MD schedule?
Apr 13, 2017
AKroh
2
Apr 13, 2017
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I ordered an ErgoDox and had my "drop joined" email literally within a minute of the drop starting, and it's somehow backordered. I'm going to wait for it, but it's definitely been a poor experience.
Apr 13, 2017
Thranx
103
Apr 13, 2017
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Same boat here. "backordered"
I've spent well over $100 on switches and caps for this already... if they don't actually send mine, my anger will be robust.
Apr 13, 2017
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