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Bflying
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Apr 24, 2017
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With the listed features and the shopping cart being off for most of this drop, I'm still unclear as to what the final product finish is offered. With the option of the machine vs polished finish removed, it just states brass, copper, or stainless. What finish should we expect? Polished or machine? Hopefully answered before the drop ends so I can decide to join again.
Apr 24, 2017
Jinx9117
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Apr 24, 2017
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Agreed, it would be nice to know what options were still available. I joined with the polished option, and am hoping it's still available.
Apr 24, 2017
Bflying
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Apr 24, 2017
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My choice now is to try out the Ruby. So the polished finish is the only option in my mind. But this drop has had "issues" with the details page matching the checkout cart.
Apr 24, 2017
MountainPass
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Apr 24, 2017
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I'd feel more confident if this were stated directly on the product page, but here's what Massdrop support emailed me after I raised this issue: "It looks like only the polished finish is available, and the drop page has been updated accordingly. Sorry about the confusion!"
Apr 24, 2017
Bflying
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Apr 24, 2017
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That's good to hear. Just too bad they didn't put that little detail in either the product page, checkout page, or BOTH. I bet it's hurt sales a tiny bit.
Apr 24, 2017
glennac
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Apr 25, 2017
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I contacted Customer Support and they were able to confirm that my order was for the Polished Copper one. I feel better now.
Apr 25, 2017
Bflying
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Apr 26, 2017
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Yeah, I finally got a note from customer service today also. It was said that the product page and checkout were corrected. But all I saw was the removal of references to machine finish and polished finish. But without adding specific finish for this drop. Unless I missed something. Sometlimes when I look too hard for something, I could look right past it. 😬😁
Anyway, I'm glad to hear that they are polished. After springing for the ruby, I didn't want to have extra work finishing after after receipt.
Apr 26, 2017
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