Showing 1 of 52 conversations about:
alldayrelief
21
Oct 27, 2016
bookmark_border
I joined the 10/14 drop for these headphones, and today I began noticing some tearing of the earpad at the inside seam. I've had these headphones for less than a month and haven't done anything negligible or rough enough to warrant this. Is there any way I could receive a replacement earpad? I love these headphones but it's a bit unfortunate to have this happen so soon after receiving my pair.
search
Oct 27, 2016
alldayrelief
21
Oct 28, 2016
bookmark_border
I emailed Thinksound and received a reply within 20 minutes (at 7pm on a weekday no less)! Great customer service thus far. Hopefully the replacement pad pair holds up better. Apparently there was some overstuffing in the pads. Thanks!
Oct 28, 2016
erniehoff
6
Nov 1, 2016
bookmark_border
were you able to put the new ear pad on the headphone, Im having trouble with it
Nov 1, 2016
alldayrelief
21
Nov 1, 2016
bookmark_border
I haven't received my replacement pair yet so I'll get back to you when I do.
Nov 1, 2016
erniehoff
6
Nov 2, 2016
bookmark_border
After working with the pads, I got it to work, Thanx
Nov 2, 2016
View Full Discussion