Showing 1 of 52 conversations about:
alldayrelief
21
Oct 27, 2016
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I joined the 10/14 drop for these headphones, and today I began noticing some tearing of the earpad at the inside seam. I've had these headphones for less than a month and haven't done anything negligible or rough enough to warrant this. Is there any way I could receive a replacement earpad? I love these headphones but it's a bit unfortunate to have this happen so soon after receiving my pair.
alldayrelief
21
Oct 28, 2016
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I emailed Thinksound and received a reply within 20 minutes (at 7pm on a weekday no less)! Great customer service thus far. Hopefully the replacement pad pair holds up better. Apparently there was some overstuffing in the pads. Thanks!
erniehoff
6
Nov 1, 2016
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were you able to put the new ear pad on the headphone, Im having trouble with it
alldayrelief
21
Nov 1, 2016
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I haven't received my replacement pair yet so I'll get back to you when I do.
