Showing 1 of 239 conversations about:
AnalysisParalysis
16
Jul 3, 2019
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Any reviewers or linsoul early bird orders tried this with a desktop amp? I have a potential safety issue with my unit.
(Edited)
Jul 3, 2019
TheContraptionist
445
Jul 3, 2019
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I use mine with a TEAC HA-501 desktop headphone amp. What issues are you running into?
Jul 3, 2019
AnalysisParalysis
16
Jul 4, 2019
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@Lillian Hi, i got my earlybird order from linsoul directly and it gives electric shocks when connected to desktop amps like fiio k5 and smsl ad18. Its probably a defective unit but should i work with linsoul or can you help me out? On portables its fine probably due to the lower power. Tried different cables and those amps dont give any issues using the p1 cable on the same amps on 2 other brand iems.
(Edited)
Jul 4, 2019
Ostewart
244
Jul 4, 2019
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I was using mine with an iFi Pro iDSD and had no issues
Jul 4, 2019
usarmyaros
2
Jul 4, 2019
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I believe Zeos used them with the Monolith 789 which is a pretty beefy amp. No explosions
Jul 4, 2019
TheContraptionist
445
Jul 4, 2019
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That sounds like it could be a QC issue. Have you tried a different cable to see if that makes a difference? Either way, I'd bring it up to Linsoul. @Lillian is great to communicate with and very helpful. Maybe she'll have other troubleshooting suggestions. This isn't really something I've come across, though I used to get shocked by my Dunu Titan 1 all the time. That was from static though, and regardless of whether it was plugged into a desktop amp or portable device.
Jul 4, 2019
AnalysisParalysis
16
Jul 4, 2019
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Yes sir. Use it with a campfire cable and a trn cable same result. Probably just the lucky one that got the defective one. Hoping i would avoid issues as an early bird but it dint turn out as i had hoped.
Jul 4, 2019
fakesnake
9
Jul 11, 2019
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Same issue here. Did they reply to you?
Jul 11, 2019
AnalysisParalysis
16
Jul 11, 2019
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Yes, on email. Replacement on the way. You might want to email linsoultech@gmail.com. What AMP are you using?
(Edited)
Jul 11, 2019
fakesnake
9
Jul 11, 2019
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JDS Labs Atom. I can really feel the power of the amp.... I send them an email about 2 days ago but no response yet.
Jul 11, 2019
AnalysisParalysis
16
Jul 11, 2019
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Hahaha! Same here... lets be thankful we dint try it with a legit Tube Amp. I can feel the current even if the volume knob is just switched on I dont even have to give it any volume. Same with yours? On the brighter side you can now tell which of your amps delivers the most current. :)
Jul 11, 2019
TheContraptionist
445
Jul 11, 2019
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"On the brighter side you can now tell which of your amps delivers the most current. :)" haha! That's one way to look at it :P Glad they're taking care of you and sending a replacement. Hope they do the same for you too @fakesnake
Jul 11, 2019
gasmaskdude
78
Jul 12, 2019
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Im using it with my SMSL VMV2, no such issues. Got mine from linsoul.
Jul 12, 2019
fakesnake
9
Jul 12, 2019
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Yap, it hurts without volume. It's actually quite a experience. Without volume nor anything playing, it hurts me while humming for maybe a second. I guess that's the sound of planar itself.
Jul 12, 2019
fakesnake
9
Jul 12, 2019
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Thank you for the kind words. They replied and promised a replacement. Hope I will have some luck for next pair.
Jul 12, 2019
Lillian
504
Tin Audio
Jul 13, 2019
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Could you please contact us via email? We will deal with your case as soon as possible. Thank you so much.
Jul 13, 2019
JeremyGunkel
183
Jul 17, 2019
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I have an odd issue when using a desktop amp. If I am using them and touch the home button on my iphone while its charging...I get a slight electric shock inside my ear. Not enough to hurt, but definitely not subtle.
Jul 17, 2019
AnalysisParalysis
16
Jul 18, 2019
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Hi Lilian, I am already on email with linsoultech, waiting on my replacement to ship out.
Jul 18, 2019
AnalysisParalysis
16
Jul 18, 2019
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is the iphone your source attached to the amp? does it happen with other in-ear metal case iems?
Jul 18, 2019
JeremyGunkel
183
Jul 18, 2019
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Nope, the Iphone was not connected as a source. Just plugged into the same outlet.
Jul 18, 2019
AnalysisParalysis
16
Jul 19, 2019
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Hi Lillian, how often would you say linsoultech checks their emails? like once a week?
Jul 19, 2019
Ben4Cans
21
Aug 14, 2019
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@Lillian I got my replacement P1 and i just experienced the same thing you are describing!!! OMG!!! I havent tested it out on a desktop amp yet so im really worried its still going to do the same thing as my first unit based on this freaking issue. P1 to my portable player acting as a DAC/AMP from my laptop via USB, and my iphone is charging from a wall outlet. Tested by touching the home button on the iphone then touching the P1 metal part and i can feel the electricity on my finger on the home button.
Aug 14, 2019
Ben4Cans
21
Aug 14, 2019
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@ZeosPantera If you see this please check if you can replicate the same issue, that is if you even still have an iphone wih a physical home button. :)
Aug 14, 2019
JeremyGunkel
183
Aug 15, 2019
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It's super weird man.
Aug 15, 2019
Ben4Cans
21
Aug 15, 2019
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Tested it on my desktop amp... and this one probably gives of MORE electricity than the first unit. It also sounds bassier... I am so disappointed. Are you keeping yours or did you return them as well? @Linsoul should seriously figure our what is going on with the QC of this thing, AND it wouldnt hurt if they handed out some compensation (ie, discount codes) for those of us suffering from QC issues. Based on another forum where they talked about the same issue with the T3, it was proposed to be an MMCX grounding issue, but whatever it is i hope they fix it. This could have been a great product, but how they are handling this is really giving TinHifi and Linsoul a really bad rep.
Aug 15, 2019
JeremyGunkel
183
Aug 15, 2019
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I ended up selling mine.
Aug 15, 2019
Linsoul
38
Aug 15, 2019
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We checked with several returns and we are confirmed the electricity is within normal space. If you using your earphone with your phone via charging the phone, it could definitely get some electricity. We are always trying to fix any issue that in terms with products. Also in terms of the TIN HIFI T3.
Aug 15, 2019
Linsoul
38
Aug 15, 2019
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Can I have your email or your name so that I can check what you are talking about?
Aug 15, 2019
AnalysisParalysis
16
Aug 15, 2019
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Its in the start of this topic, getting electric shock from the P1 when connected to desktop amps. I'm already on email with you linsoultech to get it resolved. no need to drag it out here, if it will get resolved.
Aug 15, 2019
Linsoul
38
Aug 15, 2019
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Could you please make sure that you are email us with this email? linsoultech@gmail.com. Thank you
Aug 15, 2019
Ben4Cans
21
Aug 15, 2019
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Can you please have your reviewers like @ZeosPantera @BGGAR @TheContraptionist @antdroid comment on the your statement that getting electric shock is within normal parameters when using IEM? I dont think anyone uses IEM expecting to get electrocuted. :) You can even put that as a product feature: "Getting electric shock while using the device is expected and within normal parameters."
Aug 15, 2019
TheContraptionist
445
Aug 15, 2019
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What would you want us to say? It seems like a pretty standard response, but I don't have the whole story nor have I been able to replicate this for myself. The two units I have on hand are fine with all desktop and portable sources I have. For all I know this could simply be a case of extreme static buildup and release. Sucks that it's happening, and I feel for you, but nothing I say is going to change your experiences or fix this. That's up to Drop/Linsoul/TinHIFI and I don't represent any of them. Ps. I tested it with my iPod Touch for you, which has a physical home button. Nothing.
(Edited)
Aug 15, 2019
fakesnake
9
Aug 22, 2019
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I think the reviewers such as your high praises make it even more disappointing and frustrating with that statement "We checked with several returns and we are confirmed the electricity is within normal space." Apparently you guys do have the perfect functioning goods out there. Meaning they definitely know how to make it work. On the other hand, some people such as myself, received items that either electric shock us or flat out won't produce balanced volume from left and right. (In my case, the left one is good but the right one is either not as loud as the left one or discharge electric shock when it produces normal volume as the left one.) I can't speak for everyone with defect item but I'd rather the manufacturer says that they are still trying to figure out the QC issue. The statement in this thread is very inappropriate in terms of customer relationship. It implies that they have no QC issue at all but some customers with perfectly good items are whining about normal static discharge. None of my other headphone or IEM ever did this beside TIN's product. My T3 actually behaves the same but I don't really care since it functions normal with my phone. My Andor and others never discharge electric so I don't really know how this can happen. I do agree that this is really not your issue. Maybe we should just send the defect items to reviewers instead of ship it back to TIN. Honestly I hope they did figure it out after receive enough of defected items.
Aug 22, 2019
TheContraptionist
445
Aug 22, 2019
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I didn't say their response was good, just standard. Every product will have issues with some units. I don't know of a single company that has 100% effective quality control. If the number with issues is within acceptable tolerances they'll not consider it a problem worth addressing, or more likely address it on a case-by-case basis. Sucks, but that's how it goes. I purchased nearly 100 iems and headphones before ever getting into reviewing so I've experienced my fair share of problems, like the aforementioned Dunu Titan 1 shocking issues. Getting my UE6000 replaced under warranty back in the day when the ANC switch died was like pulling teeth. Then the replacement suffered from known issues with uneven isolation levels so it always felt like one side was unbalanced unless listening in a perfectly silent area. Didn't bother chasing the warranty claim again because of how much of a pain in the @$$ it was to go through. I ate the cost and moved on. After all that, the rubber coating on the headband is reverting back to an oily state, and they're only a few years old. I've had a handful of KZ's suffer random driver failure. One of my JVC HA-FXT90's developed a crack in the case despite being babied which shifted the signature on one side slightly. I've had numerous other iems arrive with channel imbalances, some very significant. Review units aren't immune to issues either. I was sent an XF-200 from Brainwavz. Arrived with a dead driver. I had to scrap my review of the BGVP DX3 because the MMCX port ripped out of the casing when trying to remove the cable. I wasn't secured in place by anything more than friction. Terrible design. My original BGVP DMG arrived with a 9dB channel imbalance. My Kinera BD005 developed a channel imbalance after a week of use so that review was scrapped too. Someone I know has tried three times to get a working ADV Accessport Air. None of the units they were sent would charge. No one else seems to be experiencing this, at least not that I've seen. **** happens. If I were in your position I'd be pushing for a refund.
Aug 22, 2019
Linsoul
38
Aug 23, 2019
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We didnot mean to not for replacement or something else for the warranty or avoid the problem or not to help with our customers. We just talked about the feedback from our side after we checked with those returns for the electricity. When the first electricity happened, we asked our customers to ship it back to us for checking as we also needed to figure out what's wrong with this. You can also return yours for replacement or for other warranty we provide if you believe yours still have problem.
Aug 23, 2019
AnalysisParalysis
16
Aug 23, 2019
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@TheContraptionist What I was asking reviewers such as yourself for was your opinion about their response that it is expected and within normal parameters that the P1 causes electrocution. Would you consider getting electrocuted "within normal parameters" based on your experience with IEMs? **** I dint say nor expect anyone to make 100% working units 100% of the time, but that kind of response is unacceptable. I expect them to own the issue and address it head on. But they went with corporate bullshit response. They are honoring the warranty but they have not even mentioned trying out the returned units on a desktop amp or simulating our experience. All they say it they tested it and it is within normal parameters. What the hell does that mean? Again, I dont think anyone expects to get electrocuted by any device they are buying, unless its a taser. :) But lets not flog a dead horse... warranty claims are there for this reason. Loss of trust with TinHifi is there for the affected users. The end.
Aug 23, 2019
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