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ChrizzaiN
15
Jul 21, 2018
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First, these IEMs sound amazing. They are very well balanced. I'd buy them again just for that. The reason for 2 stars is that due to a faulty cable, the right side cuts out. There's absolutely no contact information in the included paperwork. There's no contact information available online. Tin Audio is like a ghost. I had to message Tin Audio through Facebook and they are extremely slow in responding. When they did, they asked me to send them a photo or video of the problem. Not sure how to photograph a faulty cable.
Edit: Tin Audio is sending me a new set. Facebook messenger was the only way that I found to reach them. It took several days of back and forth to get this to happen, but they are making it right.
Jul 21, 2018
ChrizzaiN
15
Aug 2, 2018
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Update: received a brand new pair in the mail yesterday. I explained to them that I just needed a cable, but they replaced the entire set. A+
I did notice the box was different for the replacement. Not sure if this is some sort of re-branding...
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Aug 2, 2018
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