White portion is ceramic. It’s polished, extremely scratch resistant, and light. Ceramic on watches is a coveted material for these reasons. If you wear this watch, I am sure you’ll quickly fall in love. Also, you will rarely find sapphire crystal in this price point and that was one of the main selling points for me. Drop has had a no returns policy for years and since they were called massdrop. The idea of mass drop is that the more people that buy into a drop, the less expensive the drop will be. This is because the manufacturer cuts a deal with drop that if they sell more they’ll cut the price a little. That’s good for us consumers because we use drop to ask for these deals from manufacturers and drop negotiates them based on interest. That also means that you can’t return your items because you’re not buying an item in a store, you’re buying an item in a drop. Not maintaining inventory is part of how drop makes money with the exception of drop exclusive items which they’ve started to sell from their own? inventory I believe. Please consider participating in some of the communities on drop, as this makes the platform more powerful because they can negotiate better deals with more interest for more items you’d prefer. I hope this response helps!