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Showing 1 of 31 conversations about:
Moncada
3
Jul 1, 2015
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I'm thinking of joining this drop, but I live in Chile. Would I be able to redeem the warranty over here if I encountered any issue?
Jul 1, 2015
Dr_T
26
Jul 1, 2015
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MoncadaI have a similar question - since the card isn't signed, is there still an international warranty along with the watch? (Located in Canada here) - Otherwise, I think it's a really nice looking watch.
Jul 1, 2015
DeathWatch
380
Jul 1, 2015
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Moncada@Dr_T
Hi,I am NOT from Massdrop but I think based on Massdrop's record you have to mail the watch to Massdrop in US for the warranty.
Since the card will not be signed that means Tissot and Swatch Group(aka your local Swatch Group service center)will NOT honor the warranty,if you want it fixed locally you need to pay them money.Or you can contact Massdrop have ask them for warranty(most likely you have to mail your watch back to US).
With that said it is not very likely to be broken in 2 years,unless you dropped it ,but in that case it won't be covered by warranty anyway.......
Jul 1, 2015
ChristopherJ
1189
Jul 1, 2015
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Moncada@Dr_T Yep, you would send the watch back to our HQ and we will facilitate an exchange or return depending on the details of your ticket.
Jul 1, 2015
Dr_T
26
Jul 2, 2015
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ChristopherJCool - thanks for the reply! I might jump on this then.
Jul 2, 2015
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