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Shipped April 25th Arrived May 4 and said picked up by shipping partner and awaiting delivery to USPS and has not changed since then. Anybody know “Ballpark”, How much longer to wait till arrives. First order from drop and when I ordered didn’t realized wouldn’t ship right away. Chomping at the bit. Long time to wait.
There's a good chance yours is being shipped the exact same way mine is, so I'll share with you my journey of discovery, in case it helps.
My USPS tracking told me it was "picked up by shipping partner, USPS awaiting item" on 5/2, with shipping partner identified as "Newgistics" and location Hawthorne, CA. So I slapped "Newgistics" in Google and found they have a web page for tracking (http://tracking.smartlabel.com/). I entered my USPS tracking number and it gave me mostly the same information, with one addition: under "Reference Number" there was an alphanumeric string that looked a lot like another tracking number. Mine begins "SF" with a bunch of numbers after that.
I've ordered enough crap from China that I at least knew to plug that string into 17track (https://m.17track.net/en) to see if it could give me more info. It had trouble pulling the tracking history, but it did identify the shipper correctly, in my case SF Express. They too have a tracking page (https://www.sf-express.com/us/en/dynamic_function/waybill/). When I plug the "Reference Number" in there, I get the final bit of info I'm probably going to get. It reads:
2020-04-30 16:05Shipment loaded at 【Hong Kong Tsing Yi Distribution Center】, prepare to send to next station
Dear Customers, the lead time of our international service is affected due to recent international flights changed. More details please refer to SF website, thank you.
16:05:47 Shipment loaded at 【Hong Kong Tsing Yi Distribution Center】, prepare to send to next station
12:21:48 Shipment arrive at 【Hong Kong Tsing Yi Distribution Center】
04:39:53 Shipment loaded at 【Shenzhen Distribution Center】, prepare to send to 【Hong Kong Tsing Yi Distribution Center】
04:39:53 Shipment arrive at 【Shenzhen Distribution Center】
02:31:10 Shipment loaded at 【深圳国际小包操作中心】, prepare to send to 【Shenzhen Distribution Center】
I looked up Hong Kong Tsing Yi on Google Maps in satellite view. It's an island that has a lot of docks and mountains of shipping containers, but nothing that looks to me like an airplane runway.
So here's what I think will happen overall. SF Express received the package and took it to Hong Kong Tsing Yi, where it will be loaded on a boat. It will spend 3 weeks on said boat before arriving in Hawthorne, CA, where Newgistics will relay it to USPS. Somewhere between the ship's arrival in Hawthorne and the transfer to USPS, the package will probably fall into some ridiculous buearocratic pocket dimension related to U.S. customs for at least another week. Finally, USPS will handle delivery from Hawthorne to my house.
I will be obsessively checking the SF Express, Newgistics, and USPS tracking once a day. Feel free to join me!
TLDR: Expect to wait until June for your package.
Thanks. That’s what I figured. I think I’ll pay extra to get from Amazon from now on when not collaborating to improve product like elex because I love them and worth the wait.
Just looked mine up and says same
Sometime today it looks like there was an update, visible only on the SF tracker so far. It reads:
2020-05-11 11:33 Shipment arrive at 【Losangeles Customs Affairs Office】
That's 12 days to cross the Pacific, sooner than the 3 weeks I expected.
That good though. Now only 2 weeks in customs and a week in mail. Lol
Probably spot on.
2020-05-12 11:46 Shipment arrive at US Cross border Sub contractor A（美国跨境服务点）
FWIW, mine arrived in Hawthorne on 4/30 and was delivered today, 5/13. I live in Chicago.
Okay, so @Tjh44 's 2 weeks guess should be pretty much right. That is helpful, thanks.
Yeah. At least we know it’s coming and not lost. Thanks for update
Not sure when this happened, but the shipping partner reported by USPS has changed from Newgistics to Pitney Bowes (https://tracking.pb.com). Still no info newer than May 2 on that tracker.
Yeah. I noticed the same. No idea what that means
Still nothing and no tracking updates. Limbo. Anyone else get theirs?
Nothing here either. I also received the shipped item email on 4/27. Lesson learned, never ordered anything that's not in stock here in the U.S.....
There has finally been an update.
Newgistics has a new entry:
5/28/2020 05:16 AM Arrived at Shipping FacilityBloomington, CA 92316
Pitney Bowes does, too:
PARCEL_STATUS. Inducted into Pitney Bowes Network Bloomington, Ca May 28, 5:16 AM
I'm hoping this means the shipment finally made it through customs and has been handed off to the intermediary that will then ship domestically through USPS.
Just looked on Pitney bows website and it says processed through my post office so hopefully it will be delivered today
Well now another twist in the confusing web of tracking. May 29 says picked up and processed by agent in my home town on Pitney Bowes site and today it says it’s in NJ. According to this it’s going the wrong way. Not sure what to make of it.
Ultimate service is by USPS, and if yours is like mine, USPS still hasn't received the package. For me, Newgistics is estimating delivery by 6/4.
Well, looks like my package is lost. It doesn't update it only reads: "picked up by shipping partner, USPS awaiting item" since May 2nd. What a frustration!!!
I received mine today. The sound is excellent.