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Showing 1 of 132 conversations about:
mikey1159
13
Aug 20, 2020
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Topping was a huge letdown. The D50 doesn't always work with a coax. I purchased the D50 to do away with separate DACs for my cd player and my Mac. I was using a very low cost Pioneer DVD player whilst my Rega Planet and an old Marantz cdp were getting fixed. Things worked fine until the Rega came back and the D50 refused to work and kept displaying 'UNLOCK'. I contacted Topping's support dept and was surprised to be told that there's no fix for this and the exact response was... " It is a normal situation that your old CD player works perfectly but the new one doesn't. The problem is the condition of D50 coaxial input is not good enough. D50 and D50s uses coaxial input function of ES9038Q2M, its requirements for signals are relatively high, in other words, it will lead to insufficient compatibility. Therefore, if you cannot use it, we have no solution for the time being.". I followed up and asked why wasn't this information made known to potential customers before they made a purchase and the response I go was "We are sorry for the inconvenience caused, but now we do not have any solution.". I am back to 2 DACs now - I had 2 DACs before and was hoping that the D50 would resolve this but it did not.
Aug 20, 2020
ko403ok
26
Aug 28, 2022
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mikey1159I had the same issue with the D50s. Took months for a refund. Didn't care too much for the clinical sound either.
Aug 28, 2022
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