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So the Achilles heel is the remote....
Do you know of a better headphone amp with a remote? I've been looking for one (preferably one without a DAC or at least one with RCA inputs that can bypass the internal DAC) but headphone amps with remotes are hard to come by.
Is there no remote with this guy or is there something bad about the remote?
There is a remote. I am just saying, if the remote fails, then you cannot use the function that failed. I did read 2 reviews that said they had a problem with the remote. This DX3 Pro seems like it has most things people want at a very reasonable price for it's specifications. I am not saying I would not buy it because of this, but I would feel more comfortable if they also sold the remote as an accessory in case it goes bad.
The nob is multi function. DX7 remote also works, and is sold separately.