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i just got this today. An hour after plugging it in, it already stopped working. no sound whatsoever coming out of the quarter inch jack when connected via usb. I haven't tried the other inputs since i don't have an optical cable worked ok for the time i had it working though.
the usb connection isn't failing. it's still detected by my pc and its showing the bitrate on the display so the usb might not be the problem. I don't know what firmware version its running though
I have this happen time to time. Turn it off, unplug the USB connector and all, leave it for a min, then plug it back in. Magic!