Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
But mine arrived and it's a nice unit. It has a good soundstage, does the ESS Sabre thing with good detail and present treble, has a very slight warm tilt from the amp, and has a ton of power on tap. Fiio does a better bass boost, as this one seems to bleed into the mids a bit, but it's not bad at all. It looks really good and is very, very solid. It's the perfect size and shape to attach to a Samsung Galaxy S8/9 for example and really is a nice portable dac/amp as far as design and function goes.