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I have heard that there are some issues between Ryzen Processor and TT Riing Plus Contorller. In this product, Does it contain a new version of controller?
I proposed this question to Thermaltake and the response is as follows:
"Because our Riing Plus fans were released prior to Ryzen, there have been reports of malfunction with the new architecture.
We were provided from HQ a controller that should resolve the issue and initiated a rolling change to all retail units moving forward.
If the issue is reported to you by your customers, please direct them to our support page to consult with our customer support team or apply for a warranty replacement: