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AngryCustomer666
4
Apr 19, 2015
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This is a joke. I ordered these knowing that I wasn't getting a unique deal. They're on Amazon for the same price. I ordered these more than a month ago. Did you here that? More than a month ago! They're still not here! All I keep getting are emails from Massdrop pushing back the date of when they're expected to be here. I seriously think that I got scammed. I'm filing a PayPal dispute and hopefully I'll get my money back. I'm furious at the complete regard for buyer/company relation that Massdrop has shown. What? A simple email updating us on why our product is taking two months to ship? What? Another email saying that the product has shipped? What was that? An email saying the product hasn't shipped and is expected to ship soon? What? Another lie? Another cold, business lie. That's what this product is. I went out and bought another pair of these on Amazon a week ago. Guess what, it's been here for three days.
Apr 19, 2015
HassanS
3182
Operations
Apr 23, 2015
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Hi @AngryCustomer666,
I am genuinely sorry that the ETA on this drop has been constantly pushed back. We try our best to make sure everything is in line when a drop is first run, unfortunately production delays come up from time to time and they can be difficult to resolve.
It looks like you bought yourself another set, if you want a full and complete refund please reach out to us at https://www.massdrop.com/support and we will take care of you ASAP.
-Hassan
*Edit a word after complete.
Apr 23, 2015
headphonedude
94
Apr 23, 2015
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Hassan, I think you accidentally a word after 'complete'.
Apr 23, 2015
HassanS
3182
Operations
Apr 23, 2015
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Edited, thanks!
-Hassan
Apr 23, 2015
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