E-MU Teak Repair - Any Experience?
Hello, I am wondering if anybody has any experience contacting E-MU support, sending them headphones for repair, or getting them back fixed. Can anybody share any experience? I have been emailing them for a while now, but nobody has responded. Thank you.
Dec 29, 2024
The Good: they were packed well and arrived safely. The left one fits comfortably.
The Bad: the right one hurts...it feels as if the tip is a bit too long and bumps against my ear canal rather than sitting comfortably inside it. I am having a hard time seeing how I could possibly wear them longer than 15 minutes.
I have tried rotating them, but they are sealed very well...don't really move much unless I rotate it out clockwise. I have also tried pulling them out a bit but that's not really working as they seem to have a position where they're locked in...seated in place.
I fear I may have to have the right one redone. Any thoughts from experienced CIEM users?
For the record, this has NOTHING to do with Massdrop. This is between me, UE and the audiologist they recommended for the ear molds here in Texas. The audiologist office was very professional and so no complaints in that regard.
I'm glad the left side fits well. This allows me to have a point of reference. I honestly would not have known any better if both sides felt like the right. I would have chalked it up to a bad decision on my part and sholved them in a drawer.
On a side note, seems like I'll get to try mine on tomorrow, Winter Storm Linus delayed my shipment from my forwarder...