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Lipidsanek
24
Nov 4, 2017
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I would be really hesitant in purchasing these. While they sound fantastic, the build quality of both the earphones and the cables are terrible. I've owned 2 pairs of these and neither lasted longer than 6 months. Also they might as well not have warranty, because Logitech isn't going to honor it anyways. They wouldn't replace my cable even though it stopped working within 2 months of purchase, and then wouldn't replace my earphones because they had been discontinued (back in 2015 for the original model).
Nov 4, 2017
Berpin
16
Nov 4, 2017
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I think you've purchased the ue900 where the build quality for that was shit. This is the ue900s, I have used it for 8 months and there are no problems.
Nov 4, 2017
Lipidsanek
24
Nov 4, 2017
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that may be correct, but the UE general manager has gone on record saying they basically rebranded unsold UE900 inventory as the S models, and only changed it back due to the amount of backlash the received in doing so (source: https://www.head-fi.org/threads/ultimate-ears-ue-900-discussion-and-impressions-thread.624973/page-231#post_10627453). They then refused to exchange any 900 models that were sold as 900S. From what I've seen Logitech/UE is just a really dishonest company and thoroughly lacking in any proper customer service. Personally I still think the earphones themselves worth the price despite all this because of their sound, but just a warning to other potential buyers.
Nov 4, 2017
RareAirs
155
Nov 4, 2017
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That is my exact concern since $175 for an iem no matter how awesome it sounds for the price is still expensive to me and want to get atleast a couple years out of them with proper care and have that piece of mind just Incase something goes wrong. There is a 1 year warranty on these the rep from UE said though. I am not sure what exclusions there are but if I can get a guaranteed year full replacement warranty out of these I will finally be quiet and join this drop! Anyone else have these and have a good experience of the build holding up for 6 months+?
Nov 4, 2017
TipsyMacScotchslurpen
337
Nov 5, 2017
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After hearing about Logitech/UE's customer service and business practice issues, I'm giving up thinking that having 4 BAs matters more than the 2 extensively-researched and perfectly-tuned BAs found in the well-supported Noble X IEMs. My rather old Noble 3 universal IEMs are still going strong (though I did just recently have to replace the cables), and still might be my favorite headphones (even over my Sennheiser HD 650s).
I looked in on this drop hoping that these might have more bass than my Nobles, but since they don't, and regarding the issues with the company, I guess I'll just keep using an EQ to jack up that bass (interestingly enough, they are capable of delivering wonderful punchy and deep bass, but sometimes an EQ just messes up the sound quality).
Nov 5, 2017
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