UltimateEarsHi, l bought the UE900s but surprisingly its UE900 without the "s", and also, the hardcase provided is broken, could you assist me with this? Thanks
nicklauzThat was the main reason I did pull the trigger.
I had both models.
I hope they will fix that for you. Mike Diaz pretty much guaranteed it will be the UE900.
nicklauzHi. Please ping me directly at uehelp@ultimateears.com - ask for Mike
The 900 has not been sold in over 3 years. There is no way that you bought a 900 from an authorized dealer. Please send photos of your packaging and of your receipt.
UltimateEarsHi there, I have a sad tale of woe to tell you EDIT: Woe no more and actually turned a frown UPSIDE DOWN.
All hail the ORACLE JEN!!! Merry Christmas...I had lump of coal in my stocking and the ORACLE JEN decided to turn it into a diamond. Note: Persistence and keeping it positive helps when you've fallen between the cracks.
Thank you Jen and UE, Christmas Eve Service is going to be much better, at least on bass, than it otherwise might have. It's good to hear things! Can't wait to get customs in the next couple of years.
http://pro.ultimateears.com/products/custom-accessories/cases-cables/jaybird-freedom-f5-bluetooth-cable-white