Uncommon Carry Ambush Sniper Crossbow

Ok, so the item wasn't supposed to have the ammo chamber, the video showed multiple items, not just the one from this drop. The spare wire is actually a much thinner wire than the wire included with the crossbow. Support offered me a $10 partial refund. I said I'd be happier with a $15 partial refund, given how much was actually missing from the drop, and they gave me the $15 partial refund. The crossbow itself is pretty cool, and not as dangerous as I'd assumed, launching a toothpick from 1 foot away at my arm didn't even break the skin. It's still gonna be dangerous to hit something like someone's eye, but other than that the biggest worry is probably splinters, lol.

Standard US BB's will not fit through the one I received they get jammed in the "barrel". WTF?

What was bought: Specs Uncommon Carry Material: Stainless steel Range: 15 - 25 m (49.2 - 82 ft) Shoots BBs, toothpicks, Q-tips, matches, and more Included Display stand Extra bow Extra wire Small Philips screwdriver Extra shrink tubing (wire ends) What was recieved: -The Crossbow (which was different from the one in the item's video, the one I got can't load multiple toothpicks in a chamber). -one replacement string. That's it. No display stand, no extra bow, no screwdriver, and no extra shrink wrap. So I get an item that's different than what I ordered, and it's missing almost all the accessories. WTF? Who do I talk to to complain about this shit? I paid $10 extra dollars for this model over the other ones that were offered specifically for that toothpick chamber, which my item doesn't have!