Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
This is especially concerning on this drop, because last time, these cables turned out to be wretched pieces of shite and most of them were retuned due to Van Damme's horrendous quality control problems. I know--I returned mine--and I uploaded photos of the problems I found with them, as did others, and I ain't see'n 'em now!
So, while these may not be the exact cables as last drop, it still sounds like it's the exact same manufacturer.
Buyer beware!
Damme, those pics bring back a lot of nightmares!!!
I guess MD is just going to imply/suggest/state these are a different product, so what happened with the other cables doesn't apply? Perhaps Van Damme has gotten their act together since, but I'd like to hear it from a few hundred other buyers before I plunk down my credit card again. Once bitten, twice shy. Or as George Bush once put it so eloquently:
"fool me once, shame on — shame on you. Fool me — you can't get fooled again.”
Anyway, thanks for the clarification and link!