Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Last time I bought this cable for my Sennheiser HD600. Worse quality cable I ever seen. The soldering were broken within a week. Anyway the connectors they actually used were different from the ones on the pictures. They wanted to keep the connectors in place by putting a heat-shrink on them (LOL). Horrible quality. Actually useless because mostly noise comes from my cones. Obviously I would be able to fix it if I buy some new connectors and do the soldering myself but why should I do that with an expensive cable? If I would build this from scratch then it would cost $20-30 max, anyway...
I complained at Massdrop customer service. They refused my complaints because "there is no warranty on this product". (???) I don't even understand how can they sell anything without warranty. On the other hand warranty is covering unintentional problems arising randomly. But in my case they shipped a different product than I ordered. With no chance for proper functionality. That is not labelled with the term of warranty but rather fraud.
I also asked Massdrop to tell me the name of the producer of the cable. They refused to answer. They are saying that their contract disallowing them to tell the manufacturer's name. So the manufacturer knows the quality of the product and don't want to have a negative reputation.
Buy it only if you have too much money and you want some adventures.
On the more technical and less heated side... The cable is very heavy. It is inconvenient to wear. And your high-impedance headphone does not really require a very special cable. Braided, shielded, ultra low impedance cables are nice to have but not really affecting the sound quality. So such balanced cables are rather an optical tuning than anything else. Balanced cables (three-pole ones) have real advantages between pre-amps and power amplifiers. But four-pole headphone cables don't have noise cancelling effect at all. Invest this money to a bit better headphone or amplifier - much better off.