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tindercylinder
8
Sep 22, 2015
Any chance we get an answer from Varmilo/Massdrop about if they will be using costar stabilizers in all future orders before this current drop ends? I have no idea if Massdrop is going to replace the keyboard I got with cherry stabs with a costar one or if they're just going to refund me...
tindercylinderWe talked with them about this stabilizer issue and they assured us that they should be Costar going forward. I especially emphasized that they need to be at the standard spacing and not their odd short width. We'll see how it goes, but if you have any issues when it shows up just contact Support and they'll get it sorted out.
tindercylinder
8
Sep 22, 2015
AlexPkAwesome, thanks for the update. I actually recently received my keyboard from the last drop, and I contacted support about the wrong stabilizers. Do you know if I will be getting it exchanged? or if I will just be sending it back for a refund? If it's the latter, I'd like to know if I should join this current drop before it ends to get a replacement.
Thanks!
tindercylinderYou should be able to just get an exchange. I'll talk with Support in the morning about any tickets that have been submitted.
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