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Yo Massdrop, wtf is going on with my item?
If you would have read the last four pages of comments you would know it's still in transit. When they know, we know. Not their problem. Out of our control.
I hate to break it to you it is actually their problem.
lol. One can use that same logic of yours to say that its YOUR problem. And who do you even mean when you say "their"? I'll remind you that this is an international product, AND an exclusive. Besides all that, because of the way the service works, the product has to go through the hands of 4 different companies, maybe more, AND ship overseas. We don't like this service because it is always fast, rather because it makes these products available AT ALL. If you hate HK shipping that much you can just get your money back maybe and go for something produced in your own country.
Also, didn't it always say Jun 24 on the ETA, the original date? Seems more likely that they just did not change it rather than replace it with an impossible date. As far as I know they still do not have any information on tracking, and therefore has not given us any guesses that could be wrong.
No it is their problem they are offering a product on their website they are responsible to get it to the consumer. I guess you didn't see where I haven't complained once about the delay in shipping, but to have someone have the audacity to say the company offering the product has no responsibility is incorrect. I could careless if it takes a year at the end of the day though it's still massdrops issue to make sure it arrives at my doorstep regardless of the time frame.
It's not their place to drive a truck, fly a plane or captain a large boat. So, not their problem. Their problem is now to receive, print labels and ship individually.
Apparently you're just extremely ignorant to how businesses actually work.
Not quite the case. They are responsible for ordering the product, receiving and shipping it to individuals. The method of shipment is their choice but once it is in transit, it is not their responsibility, it is out of their control. The burden is placed on the company that is shipping the products. A good company however will refund its customers if anything were to happen to the products. That is just a responsible thing to do. If the product doesn't show up, they can be accountable but they are not accountable for what happens during shipping.
MD is not even offering the product, they are offering SOMEONE ELSE'S product. And unlike normal retail, this we have to wait for wholesale as well because they do not keep the product in stock before they offer it. It works this way on purpose and there is good reasons, and yes it is a business plan that works. MD, for one, cannot guess exactly how many will be sold in the drop, or if it will even be successful AT ALL, so it would not make any business sense to buy 3000 or 4000 units ahead of time.
Doesn't change the responsibility of the company to either get and ship the product of refund money. I don't understand how it's a hard concept it's like saying Amazon isn't responsible for third party listings on their website they are they handle the money and the shipment. I'm not saying get your pitchforks out i'm saying at the end of the day they still hold responsibility till someone either has their money back or their product.
You're just butt hurt because it's taking too long. Don't over think it. It's a very long and tedious process. They just now got the cargo.
No i'm not I just understand how businesses work and apparently i'm not the only one looking at the vote responses.
You do more or less but some things better than others. The whole shipment in transit thing is a bit wishy washy. I can agree to an extent with you but I just think MD can be held accountable, not necessarily responsible. It's a bit of a fine line. Regardless, you are correct in a sense.