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Well, just got my 2nd pair in, lost my first pair from the previous drop here (super sad, they rekindled my ears love affair with ear buds) but hoorah they arrive today and sound just as good as my previous pair, oh let me take them out real quick AND THEY CAME APART with a gentle tug on the plastic housing to remove them. No, I don't have freakishly small ears, lol. Disappointed to say the least.
Mine seem to be built pretty well.. I'm betting that crack was caused by poor shipping/handling (being that it shipped in a packet this seems plausible)
Hopefully nothing a little properly placed super glue can't fix??
I feel like the audio quality would be compromised if it isn't to spec. Any other company I would say ask for a refund or replacement, but there isn't really a responsive customer service at massdrop.