Showing 1 of 32 conversations about:
Tyler
2431
Nov 23, 2016
bookmark_border
The group's bulk order arrived earlier to our warehouse in New Jersey and many of the individual packages have already shipped back out. However, upon taking inventory of everything received, our team was made aware of a backorder affecting a small handful of units. Rest assured, we've reached back out to the vendor to resolve this hiccup and expect to have the remaining units in our warehouse shortly.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 11/29 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Nov 23, 2016
View Full Discussion