I received a Swisstool Spirit, not the product actually advertised. Drop did offer a full refund if I returned it or a partial refund if I kept it. I did elect to keep it as I liked the Spirit. However, I thought I should let the community know I received a different product.
LuispinsfI also get the wrong one, and two french friends also...
I was offered 20 usd discount , or reimburcement if shipped back.
I choose reimburcement as i already have the spirit.
They reimburced me and ... offered me to keep the tool (as it was probably a pain for them to deal with the shipment from France). Anyway, i was quite pleased you could imagine.
I did'nt keep a "pair" for long, as my wife "kidnap" one for her when she heard about the story...
Anyway, i was please by the way DROP deal about it, as you could guess. :-)
freddy1I also kept mine for the $20 credit. I did not have a pliers based multi tool and I did like the Spirit. The only thing I dislike is the knife blade, but I have other knives anyway.