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Showing 1 of 15 conversations about:
Drizzt321
138
May 16, 2018
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So I just received this, however upon opening up the box I'm a little concerned because the lid was in the pan upside-down so the handle seems like it was able to hit the top/inside of the edge in a few places, despite the cardboard holder for the lid. It appears there's a little wearing/damage to the non-stick coating in a few places. I just sent a message to ClipperCorp.com (owners of the Viking brand).
Enigmatik
67
Jun 8, 2018
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Drizzt321Mine came damaged worse, deep chipped area & scratches all along the edges. How are they resolving this issue?
thank you
Drizzt321
138
Jun 8, 2018
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EnigmatikMassdrop offered a refund, I decided it's not so bad so I'm just keeping it and using it. It's really far up in areas I won't really be getting to at all. Viking really should package this a LOT better. Not Massdrop's fault, it was the sealed Viking box in another regular, properly packed regular box from Massdrop.
Enigmatik
67
Jun 8, 2018
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Drizzt321Thank you for your input. I bought 2 of the 12”, one for myself & the second was suppose to be a gift. I guess I’m going to keep the damaged one & gift the other one.
Not any fault on Massdrop, but they should voice feedback from customers on our behalf to correct this issue.
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