Received my alarm today..... previously opened box (ripped tape and torn lid). Alarm was in an opened bag. Why am I not surprised. Waiting to see how Massdrop is going to make this right.
While this may have shipped from the "vendor" (wonder who that is) it's not my obligation as a customer to receive previously opened products as "new" as a means to justify a lower price. It's either advertised as new (as this is) or it's used (which is what "refurbished" is). Someone is repackaging products here and shipping them as new. The kind of practice you expect to see with shady companies and not Massdrop.