Click to view our Accessibility Statement or contact us with accessibility-related questions
Mark
3186
Admin User
Nov 30, 2013
Hey everyone, I'd like to confirm either way with you the situation about serial numbers. Unfortunately we haven't been able to contact our distributor due to the holidays so I can't get any clarification. That being said, if you receive the headphones and the serial number is scratched off/missing, you can absolutely return it to us for a free refund.
ConnorMD
19
Nov 30, 2013
MarkAnd just like that, backed. Thank you! Was getting concerned that I'd miss out on this drop so close to the dead line!
DougEg
10
Nov 30, 2013
MarkThanks Mark for your response. Please keep order coming instead of cancelling
Macdawg
2
Dec 1, 2013
MarkCan a Massdrop team member please contact me, I have now been charged even though I have asked 3 times for the order to be cancelled.
Ash
405
Dec 1, 2013
MacdawgIf you wanted to cancel, but you were still on the drop--don't sweat! Your purchases will be refunded. It will be taken care of by Monday. (Keep in mind, this is a holiday weekend in the States)
dUb_JUiCE
10
Dec 1, 2013
Markdue to all the questions around this drop, the offer should have been extended until the details were 100% clear. Would have gone in on it if I got this message in time instead of at the last minutes of the drop being available. Any way to still get in on it?
PRODUCTS YOU MAY LIKE
Trending Posts in Audiophile