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WASD ABS Full Keycap Set
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WASD ABS Full Keycap Set
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keyboard_arrow_downeepp
4
Sep 10, 2013
Yes. I guess you lost quite a lot with this error but your behaviour in response to the situation was perfect and I will certainly continue using Massdrop in the future.<br /><br />Thank you!
nelson
5275
Aug 29, 2013
Phew, just finished packing individual boxes for the orders that went out with incorrect set of the keycaps.<br /><br />They will be shipping out first thing tomorrow. Thanks for your patience guys!
nelson
5275
Aug 26, 2013
Hey guys,<br /><br />We are very sorry about the color mixed up for this order. We are working with WASD preparing for the order, and we are aiming to have the corrected keycap sets ship out on Wednesday.
Mark
3186
Admin User
Aug 27, 2013
r.nienkeNope, you guys can keep them! Woohoo free mismatched key cap set :)
Mark
3186
Admin User
Aug 23, 2013
We're trying to figure out what happened with the fulfillment for this, I have your emails but I have no useful response to them until we hear back from WASD. Just letting you guys know we're on it and will definitely rectify the situation, either by getting you guys the right Keycaps, or via a refund. Will post more Monday/Tuesday once we have more info to share with you.
ethan.madden
10
Aug 23, 2013
I ordered white, light gray, and gray with a red escape and mine were all mixed up too. Right colors, wrong groups, just like r.nienke said below. You guys aren't alone.<br /><br />I contacted support, but they haven't replied yet.
r.nienke
0
Aug 22, 2013
So... I was super-excited to get these. I drove out of my way to pick them up today.<br /><br />To my amazement: not even close.<br /><br />I don't know what happened, but the colors are right, the groups are all wrong. Anyone else?
oengland
13
Aug 23, 2013
r.nienkeSame here... I wanted a single red escape key, and grey/ light grey for the rest, but I seem to have gotten the QWERTY Cluster in red and everything mixed as well.
nelson
5275
Aug 19, 2013
Hey guys,
We just finished packing everyone's orders and they are ready to go out first thing tomorrow morning.
We are very sorry about the delay in this group buy. We hate delays as much as the next guy, so here's what we are doing to try to make it up:
1. Free 2 Days UPS shipping upgrade for domestic orders, and free USPS priority upgrade for international orders. Tracking info are available under your transaction page.
2. Free WASD keycap pullers.
Thanks for being awesome!
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