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41 requests
Product Description
Holiday spirit runs high in this Christmas cotton print collection from Lewis & Irene. Featuring Scandinavian and Nordic themes, the six different prints work well for quilting, apparel, and home decor accents Read More
Hi @jannietoots @BarbaraM!
After looking into this, we have found out that the 1/2 yard bundle was not shipped with the panels as was the original intent. This was an oversight on our part and the bundle is now being sent separately. If you reached out to Customer Support you should be receiving a response. If you haven't, you will just receive the ship notice. Sorry for the inconvenience and thank you for posting in the discussion! It helped us to resolve the issue.
I never received the 1/2 yard fabrics. I only received the 3 panels: the stocking panel, advent calendar panel and ornament panel. I assumed the 1/2 yard fabrics would be shipped separately, but I have not received them. I thought I was purchasing the 3 panels and 1/2 yard cuts of fabric. Please respond!
jannietootsHi @jannietoots,
I'm sorry to hear that! Please reach out to Customer Support. You can do so by going into your profile, clicking on transactions and going to this drop. Once there, you can select contact support and they will be able to help you figure out what happened.
jannietootsSame thing with my order. I just sent an inquiry to support and hopefully they will take care of it. It was the 1/2 yards that drew me to this drop!
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
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Thanks again for joining this drop! We have submitted the group's order with the vendor for the When I Met Santa's Reindeer Half-Yard Bundle and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 12/20.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 12/21.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Hi @asarisberg and @Bjlam,
Thank you for the callout! I have updated the copy but to answer your questions, see below.
1) The bundle is a half yard bundle. Details have been updated.
2) The stocking panel makes 2 stockings.
3) The ornament panel makes 8 ornaments.
4) The advent calendar panel makes one calendar.
In the "Details" section, bullet points 3 and 4 incorrectly state that stockings can be made from the ornament and advent calendar panels. No information is given about what can actually be made from those panels.