Have these shipped already? The last update I received was on 1/20 saying that the bags were on their way and that there would be another update on 1/28. I haven't received an update or shipping notification.
Gotta say, I'm really happy with the way you guys at Massdrop have handled Whillas and Gunn's delay, but after receiving this bag I can't help but feel a little betrayed by the differences between the photo of the bags on here and what I received.
The color of the straps is much lighter than I expected, and the shoulder pad is completely missing from the shoulder strap.
http://imgur.com/yYnt8ew
I understand 'final sale' on the description page means final sale, just wanted to give a heads up to anyone else thinking about purchasing this on future drops.
Just a quick update for the group. The shipment for the bag is still on track to arrive our warehouse towards end of the week, and we'll have these prepared and shipped out to everyone as soon as they come in.
The extended delay experienced by most of the participants within the campaign is very undesirable. And we've been working with Whillas and Gunn on a compensation that's fair. I am happy to let everyone know that the vendor would like us to offer a $10 partial refund for everyone that's affected by the delay. The partial refund is already processed, and should settled within your payment account within the next 24-48 hours.
Thanks for your patience and expect an update from us on 1/28 or sooner if something comes up.
Great news! Whillas and Gunn let us know that the group's order is on its way to our warehouse now. We are expecting the shipment to arrive our warehouse early next week.
The order will arrive in a bulk shipment and our warehouse team is ready to break it down into individual packages and send them out to you as soon as it arrives.
Whillas and Gunn is very apologetic for the extended delay caused due to the unexpected production hiccup. We are currently working with the vendor on ways to make up to the group for the delay. Stay tuned, and we'll update everyone as soon as the detail is finalized.
Thanks for your patience and expect an update from us on 1/22 or sooner if something comes up.
We spoke with the vendor earlier today and they’re still on track to have the order ready to be shipped out to us by 1/8 as mentioned in the previous update.
Once the group’s order is ready, the vendor will send the bulk shipment to our warehouse where we’ll break it up into individual orders and ship them off to you as soon as possible.
We understand the delay for this order so far is rather undesirable. If you prefer not to wait for the bags and want to have your order cancelled, just email us at support@massdrop.com, and we will process the refund right away.
Thanks for your patience and expect an update from us on 1/13 or sooner if something comes up.
Quick update for the group. The vendor has let us know that there were some issues during manufacturing due to a delayed component and that they will be missing the estimated ship date. They are promising us a 1/8 ship date.
We are working with them to cut time wherever we can to make sure these get in ASAP.
We also understand this delay is rather undesirable. If you prefer not to wait for the bags and want to have your order cancelled, just email us at support@massdrop.com, and we will process the refund right away.
If there’s any feedback or concerns, please feel free to email us back at support@massdrop.com
If you would like to wait expect an update from us on 1/7 or sooner if something comes up.
Quick update for the group. The vendor is finalizing the group's shipment now and it should be on its way to our warehouse later this week. Once we receive tracking info we will forward it to our warehouse team so they can get ready to receive the group's order and get it packed up and on its way to you as soon as it arrives.
Expect an update from us on 12/30 or sooner if something comes up.
Thanks again for joining the drop with the community. We submitted the group’s order with the vendor for the Whillas and Gunn Small Trap Bag shortly after the drop ended and they have begun preparing it for shipment.
Once the group’s order is ready at the vendor’s location, they will send the bulk shipment to our fulfillment center where we’ll break it up into individual orders and ship them off to you as soon as possible.
The moment we receive confirmation regarding the shipping schedule from the vendor, we will provide you guys with updated information on the status of your package.
Expect an update from us on 12/23 or sooner.