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find_overlord
1
Jan 16, 2014
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Mine was #36, ordered on 14th of November 2013. I received it on 13th of January 2014 in Australia. I tested the unit for 1.5 hours, switched it off, and went out for a while. I came back to re-test the unit and found out the power adapter was no longer working. Replacing the fuse didn't even help as all the fuses that I installed were busted as soon as I plugged the power lead to the AC source. Any idea how I can get a replacement for the power adapter??
nelson
5275
Jan 17, 2014
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find_overlordThat's very unfortunate, I am sorry to hear that.
Shoot us an email at support@massdrop.com, and we'll arrange for a replacement for you!
Shoot us an email at support@massdrop.com, and we'll arrange for a replacement for you!
mireland
0
Jan 23, 2014
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find_overlordHey Mate
I'm in Australia too and have had exactly the same issue, worked for about an hour came back and the power supply is now dead. Ive contacted woo audio today but was wondering how you went getting your unit repaired/replaced? Im a bit stressed its going to be a nightmare as they're based in NY etc.
Cheers Max
I'm in Australia too and have had exactly the same issue, worked for about an hour came back and the power supply is now dead. Ive contacted woo audio today but was wondering how you went getting your unit repaired/replaced? Im a bit stressed its going to be a nightmare as they're based in NY etc.
Cheers Max
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