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Will we ever get the macOS software? Or even just the firmware to customize?
Currently, on the Mac layout; the EJECT button next to PrintScreen cannot be remapped via Karabiner Elements.
I'm asking again because, well, X-Bows hasn't sent out updates in a while.
If you haven't already, check out USB Overdrive. I can't guarantee it'll work, but I've used it successfully to remap inputs from many other devices.