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Showing 1 of 28 conversations about:
Xduoo Link USB Type-C DAC/Amp
Adorni
55
Oct 23, 2019
You will never ever get a support on it, trust me
Diacob
9
Apr 25, 2020
AdorniSecond that! The cable broke on mine (internal, nothing visible, on the outside still looks brand new) two months to the day I received it, and even after rarely using it. Requested support on their website, never heard back. Never will I buy another Xduoo product.
Adorni
55
Apr 25, 2020
DiacobIt looks so good that I was thinking about it (stupid). Nothing changed with XDUOO, good to know
Diacob
9
Nov 18, 2020
AdorniA miracle just happened, lol. Back in September I went on their site and messaged them my issue using the “Contact us” option. A couple of weeks later someone emailed me asking for details. Long story short, after a few back and forth emails, they shipped me a replacement on September 22nd. Must be the longest shipment ever, I just got it today, Nov 17, but I guess with COVID-19, everything is possible. I do appreciate the person who contacted me, a gentleman by the name Wei, very courteous and professional, took ownership of my problem, and stayed in contact with me until the end. He restored my faith in the company.
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