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After being denied a return I continued use of my unit since I needed a high capacity portable music player. In that time the unit has stopped working, I can't do anything with the power button, the screen is off and the other buttons still light up when I press them.
Any help from people that have had the same issue would be greatly appreciated. If needed I can upload a video of the problem.
Thanks in advance
That happened to me for a bit. On the left side of the unit beside the micro SD card slot is a reset button. That fixed the issue for me, I hope it does for you!