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Kaizoku
16
Aug 7, 2017
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I still haven't receieved mine, or a shipment notification of it. Estimated shipdate is still July 11. What is going on?
Aug 7, 2017
Kaizoku
16
Aug 30, 2017
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This never arrived, and it was falsely advertised from day one. They had neither of the models offered in the drop actually available, and sent an e-mail out after the fact offering a choice of different colorways and patterns (no speckled, red, or blue on offer). Then it was stated that there was a delay and that they'd be out within 30 days of the estimated ship date. That date came and went with photorooster below having stated 3 weeks prior that they received theirs. So, I had to e-mail again since apparently no one looks at these discussion pages any longer. "Thank you for reaching out to Massdrop Support. I sincerely apologize for the delay getting back to you, I was out of the office for a couple of days. You do have our sincerest apologies that your YoYo has not shipped. I will do what I can do to help. First I'd like to mention that something must have happened in the warehouse with your unit, as I see that it was accounted for but your order still ended up on an unexpected backorder and you do have our sincerest apologies for the inconvenience this may cause.  We only order the exact quantities needed for each drop, which means there is no extra inventory available to send as a replacement. Our business model is based on group purchases, so we do not have the ability to procure individual replacements from the vendor at this time. Which means that at this point we can offer sending out a Grey YoYo with a Red Splash, as we have some of these left over from members who chose to cancel later on, or we can offer a refund for this order. We understand that this experience is not ideal and we assure you that we're taking these matters seriously. As a token of our apologies, I have added a $15 Massdrop coupon to your account. It will remain active for a year, during checkout it will automatically apply as a discount the next time you join a drop. Please note that it is good for one-time use which means that there won’t be a remaining balance. Please let me know if you have additional questions or concerns. "
I do not and cannot recommend joining this drop or any other yo-yo drop on Massdrop at this time, and would be remiss to allow this drop to return without future customers knowing this. Bait, switch, and never deliver.
Aug 30, 2017
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