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I've received my keyboard a couple of days ago, it seems to work fine, but I can't get the leds working. I think something broke on the pcb since the leds work separately. The hotkeys to enable lighting don't work either.
I did actually also try to reverse the leds, but a voltmeter pointed out that there was no signal coming through the led mounting holes anyways.
Aaaand the legends on the keycaps are fading. @ZPZO I really need some help here.
That does not help with my problem, they used to work but something died and now they all don't work, but one.
Furthermore I still have the keycap problem where the letters are already disappearing.
can you send an email to email@example.com. our engineer will help you out.
I sent an email, thanks for your help here.