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lkaymatt
0
Sep 8, 2015
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So after I joined and made my purchase I clicked on the "see other Massdrops" and it gave me a screen that said my paypal has been cancelled so I joined again and now have two transactions and charged for two. Problem: I don't want two!!! I have not had a response from either contact I have made regarding this issue. I am very disappointed in Massdrop not contacting me back. I hope no one else has this happen to them!
Sep 8, 2015
RitaN
202
Sep 8, 2015
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Hi @Ikaymatt,
You can cancel your first order at any time from your transaction page. https://www.massdrop.com/transactions. Also, your PayPal account will not be charged until the drop ends. You may cancel any orders at any time before the drop ends.
Hope this helps!
~ Rita
Sep 8, 2015
lkaymatt
0
Sep 9, 2015
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Thank you, Rita. I finally figured out how to cancel the unwanted order. I am just finding my way around on this website and it is actually pretty cool! So I see my active status on my set of the Quilters Slidelock drop also on the transaction page. I am pretty excited about that one! .
Sep 9, 2015
RitaN
202
Sep 10, 2015
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That's great, lkaymatt!
Yup, it looks like your transactions are all set now.
I'm happy that you're excited about your drops!
~ Rita
Sep 10, 2015
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