Spring has truly sprung here on Drop. We’re more than excited for the season—and for the summer ahead. We have some amazing stuff coming up in the next few months. New headphones, new keyboards, new keycaps, BMR1 speakers arriving… 😉
To celebrate Spring, we wanted to help you clean up—in more ways than one—with our Spring Cleaning 2023 Event.
▪️ Visit our Spring Cleaning 2023 page now! The campaign runs for the rest of the month, ending 11:59 p.m PT 3/31/2023.
▪️ Help us clean a desk, and you’ll get a coupon. Coupons last for one day only and expire at 11:59 p.m. PT.
▪️ Each day you can come back and clean a new desk to reveal a new coupon.
▪️ The coupons vary (there are plenty of them) but here are few examples of what to expect:
▪️ $30 off orders over $200
▪️ 15% off any Audiophile product
▪️ 30% off select keycaps
▪️ Free headphones
▪️ Free switches
▪️ And more!
▪️ While you’re doing some Spring Cleaning with us, join our giveaway at the bottom of the page for a chance to win a...
Update 2023-01-17: The warehouse made some significant progress over the weekend. Nearly every order for in-stock products has been processed through the warehouse system, and should have notified to your email that it is on its way. Many orders have departed the warehouse while others are waiting for courier pickup.
Some orders were waiting for an inbound delivery to the warehouse (the item would not have been listed as in-stock when you purchased, but had an estimated shipping date that has now been delayed). These items were unable to be receipted into the warehouse due to the systems outage; with warehouse operations picking back up, this process is able to begin again. For anyone waiting for these items, we expect them to be brought into inventory this week, then shipped shortly after.
This covers the vast majority of outstanding/delayed orders. If you feel that your order's status is not addressed in this update, please reach out to the CS team to take a closer look at the...
Enjoy free shipping on all orders placed this week, including free faster shipping for orders over $125 in the U.S. All in-stock orders will ship within 24 - 48h*.
Use promo code NOMOREOUTAGES at checkout to claim your free shipping or free faster shipping.
Use promo code INSTOCKREADYTOSHIP at checkout to claim your free shipping. Orders must be at least $50 and are limited to 5 items.
*TERMS & CONDITIONS: Promo codes NOMOREOUTAGES and INSTOCKREADYTOSHIP are valid on new orders only through Sunday, January 29, 2023, at 11:59PM PT. Offer not valid on orders placed prior to the start date and time. Only one promo code may be used per transaction and international orders limited to one coupon use. International orders must be at least $50 in value and are limited to 5 items. Most orders are processed within 24 – 48 hours, however some orders can ship late due to but not limited to the following reasons: carrier delays, weather conditions, and...
Let’s talk about International E-Commerce Shipping!
There’s a common misconception that International shipping at Drop is “slow and awful”. We want to take a moment to provide some details (and data!) about how International E-commerce shipping works, and what the experience looks like from end to end.
When people think about courier services delivering packages, they typically think of a Fedex (or UPS, or DHL) truck picking up the box, putting it on a Fedex truck, flying to another country, putting it on another Fedex truck, and then finally delivering it to your doorstep. This is known as end-to-end delivery, and it’s an amazing and incredible service that is extremely expensive.
For example, a 20x30x15cm box that weighs 1.5 kg (this is the typical metric dimensions of a headphone or keyboard shipment) going from NY, USA to London, UK costs $240 for 5-day end-to-end service via Fedex. That is the retail rate charged to a customer that walks into a Fedex depot. For large businesses that ship a lot, you can...
Has anyone else been affected by awful shipping experiences?
I ordered a pair of Meze 99 Noirs the day after Christmas and have only been met with shipping delays and have been completely left in the dark by customer service. I was told there was a warehouse issue and was wondering if anyone else has had similar experiences lately.
Ho Ho Ho…
You might have noticed our ongoing 12 Days of Christmas Giveaway. Have you opened your gifts yet? If not, no worries.
Here are a few things to know:
▪️ True to its name, this giveaway started on 12/2 and will run all the way through 12/13 (12 days… wink wink).
▪️ You can open a new gift each day. With each gift you open, you’ll also get one entry into our final raffle. The more gifts you open, the more entries you get.
▪️ It is not possible to win two identical gifts during the 12 days of Christmas. Each day, you will win something new.
▪️ With over 50 (but fewer than 100) coupons in the mix, there’s a very high chance to win a free product, such as a free pair of headphones, a free desk mat, a free Stack Overflow V2 Macropad, a free Artisanta Christmas Artisan Keycap, one of many free keycap sets, or a free Drop Paragon keyboard (valued at $499)! (Taxes and shipping are not included.)
▪️ You can also win amazing deals. Here are a few examples:
▪️ $30 off on orders over...
We’re almost ready to wrap up 2022, which also happened to be our 10 year anniversary. To commemorate the amazing 10 years, we wanted to hold one more event to share the Top 10 products of 2022. Follow our emails (and socials) going out every afternoon this week to see the Top 10 products of 2022. And while we are celebrating, we’re running one last sale for 2022—savings of up to 60%.
Top 10 of 2022:
10. Drop + The Lord of The Rings The One Ring Artisan keycap
- We commemorated a select few of the One Ring’s many hiding places in a collection of legendary artisan keycaps. Is your keyboard ready to become the Ring bearer?
9. Drop + Red Suns GMK Red Samurai Keycap Set/Custom Keycap Set
- Our first keycap set collaboration with designer RedSuns, GMK Red Samurai features a battle-ready colorway evocative of a Japanese warrior’s armor—with build quality to match.
8. Drop + The Lord of The Rings MT3 Elvish Keycap Set
- Elegant and iconic, Tengwar is the script of the Elves: immortal...
Hello, I ordered a pack of switches almost 2 weeks ago. I never got a confirmation email for my transaction. I hadn’t ordered under an account due to me not having one. Is there any way I can get this fixed or check on the order? Please and thank you in advance for any help!
I don’t need to see the same items listed 3 times. I am capable of using a drop down menu. Why are there 127 duplicate listings on my shop page. They make the page extremely cluttered and tedious to scroll through. Does anyone actually want this?
How do you get a refund on an undelivered item? I have an item which hasn't been delivered. I've spoken to the courier and they've asked for the seller to open a ticket so they can investigate the parcel. Drop aren't responding to emails regarding this request at all, so I think it's just best to get a complete refund for this item and abandon purchasing from here ever again
While we have Drop community members across the world, I am choosing the American holiday of Thanksgiving as a moment to share some gratitude for all of your support, engagement, and insight this year.
One of my biggest reasons for joining the company a little over a year ago was Drop’s historical community-driven approach to what we design, make and curate for you—either by ourselves, with community designers, or in collaboration with some of the best brands in the world. But, even then, I did not fully appreciate how valuable an engaged, knowledgeable community can be.
We’ve brought you a pretty steady stream of product launches this year: Holy Panda X Switches; a whole new premium keycap profile in DCX and more than ten colorways launched in just a few months; some beautiful keycap and keyboard designs done with community artists; our take on gasket-mount 75% keyboards with the SENSE75; more features and value for Drop Keyboard Club members; plus, a series of collaborations...
We know you’re all looking for deals and gifts—so we’ll just cut to the chase. To nobody’s surprise, we’re joining (and have already joined) the festivities. For the past few days—and the next several to come—we’re bringing you incredible deals, giveaways, and new product launches in both Audiophile and Mech Keys.
Here’s what we have going on:
Stack Friday started this week
Head over to the collection page to find current Audiophile deals and new product launches. Here are some of the highlights:
Our all-new, bass-centric Drop + Ultrasone Signature X Headphones launched yesterday. If you haven’t seen it yet, visit the Z Reviews YouTube page, grab something warm to drink, and enjoy a 30-minute in-depth take on these new headphones. Spoiler alert: “This the best Ultrasone has ever sounded”.
Don’t forget these other new Audiophile launches:
Drop + EPOS H3X Gaming Headset—shipping soon.
EPOS GSX 1000 V2 External Sound Card—launched exclusively here at Drop before...
Warehouse is operating as usual and no major general updates to report.
Mechanical Keyboard Updates
MT3 3277 - The replacement shipment was repackaged and sent out again on 2/22. Will continue to monitor this one.
GMK Katakana - Available in stock and should ship with the bundled fix keys. For all previous buyers, there is a deadline to make any address changes by 2/28/2022. Starting 3/1/2022 the fixed keys will begin shipping out to everyone who previously ordered the set.
GMK Serenity - In production. Estimated to arrive at warehouse 03/25/2022
Hammerworks R4 Dye-subbed PBT - In production. Estimated to arrive at warehouse 03/28/2022
Phangkey La Muerte Deskmat - In production and on schedule
IDOBAO ID80 Crystal Gasket Keyboard Kit - Still in transit. Estimated delivery date of 03/30/2022
Drop + Lord of the Rings Elvish/Dwarvish Keycaps - First round is shipped. Dwarvish extras available in store. Additional order of Elvish and Dwarvish scheduled to...