so ive tried to order a few iems and heaphones and other stuff and i notice i cant order im from israel i used to order some time ago and i had not problem if any one got an idea to what happen i would appreciate it

I bought an order that consisted of products that were ready to ship on Feb 13 and March 29. Will they ship all together on March 29 or will they be split and the orders that are ready to ship earlier ship on Feb 13?

Recently I ordered a switch tester, and the switches were out of order with no guide in the box as to which were which, so the product was effectively a paperweight as soon as I got it. This November, my boyfriend ordered a set of key caps (after the preorder period) and they didn't arrive until today. When he opened the box, they were a completely different set of caps. Not sure what's going on over there but I don't plan on ordering anything else from here.

Do modern web designers do ANY usability testing? Today I received an email "It's not bragging if it's true" soliciting pictures of a recent purchase (Planck Mechanical Keyboard Kit V6). This leads to a "pictures" section of the product page which surprisingly was empty. So I uploaded a couple of pictures. It prompted me to type a caption which I did. The pictures are published without the caption (even when clicked on to view full size) and with a procrustic truncation over which I get no control (that I can find). This is pointless and makes me look stupid, so I want to delete them, but I cannot find any way to do that either!

The cable on my HD6xxs started to malfunction and after contacting support I was explicitly promised a new unit free of charge but instead was issued a refund. When I asked for the original agreement to be honored I was told there is nothing they were willing to do and: "Feel free to place a new order for the headphones if you wish though." After a few more emails I was given a $20 credit and conceded to "[feeling] free to place a new order" but because of current exchange rates and duty I had to pay an additional $65 or so. They refuse to reimburse me. Very unlikely I will be ordering from here again.

Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement...

I sure wish I had known that Corsair owns and runs Drop before I signed up for membership. I wouldn't have given them any money because I'm avoiding Corsair. I have an Alienware computer that I had to re -install Windows every day for several months because it was Corsairs lighting and accessories drivers that were ruining the computer. The tech at Dell told me that was the problem and said not to install it. I was very surprised that was the issue. It was so frustrating and stopped me from doing any work at all on my computer for about half a year. The crap drivers didn't brick the machine right away, it would happen randomly. So I'd reinstall Windows and then cautiously try to set up as little as possible, and still having it brick almost every day. Dell gave me a free monitor because I complained so much trying to figure out what the problem was. Back in the day, these stupid companies used to just give the drivers for a mouse separately. Now they try to force users to run an...

Happy Holidays, everyone! Hope all is going well out there. :) Quick reminder that these preorder updates will include the majority of in-progress Studio products, as well as requested non-Studio products. I will try to share updates consistently on Monday or Tuesday of each week with the current status. Please keep in mind that this process is highly manual and time consuming, so I won't be able to provide updates for literally everything off the bat. If you are interested in updates for a product that is not included here, please let me know and I will track it down and add it to the list. Likewise, there may be errors present, so again please just ask if something seems off and I will look into it. And with that—the updates! Mechanical Keyboard Updates Drop + FU11.META1 GMK Mecha-01 R2 - Arrived to the warehouse on Monday! Shipping is complete for this set now (will remove from tracker) Drop SA Metaverse Keycap Set - Wrapping up production; delayed slightly from previous...

https://wn.nr/XS73f4E

I’ve been going back and forth with Massdrop support regarding a lifetime warranty on a knife purchase I made several years ago. They explained that because they have no more inventory and no longer support the edc community that the warranty can’t be honored and a $20 credit would be issued to my account. I requested more compensation given that the knife was over $90; but they elected to close the ticket and not respond to future inquiries. I've offered a multitude of options for resolution including covering the cost of repair at a local knife shop, a refund, or more in store credit but they opted to not comment and stop responding. Maybe I expected too much, but I’m disgusted by their handling of the request and how little they care about their customers. A major reason I purchased the product originally was for the lifetime warranty and it's sickening to now have an expensive paper weight. I won’t be shopping there in the future and can’t suggest anyone else to either.

I ordered the "Ready-to-Ship" EMU bamboo headphones on 11/13 (see Photo), with an estimated ship date of 11/18. This headphone listing is now in a preorder status, with an estimated ship date of February 14. It seems these headphones will not be shipped anytime soon, so I need this order canceled or substituted. I've contacted customer support four times, and all they have stated is "It can ship anytime" or "We will look into it." I specifically ordered a ready-to-ship item because it is a gift. My kid's Bday is approaching, and I'll need to purchase something else. What do I need to do to cancel this order? I'm fine with substituting this order for the more expensive EMU Detachable headphone that lists "Ready-to-Ship" if it actually ships as listed. Please assist with this seemingly simple request.

Im not able to use my DKC discount when I apply the FREESHIPINTL code, because checkout page states my address is not valid for this code. But if I remove DKC discount everything is fine. Please fix this before the FREESHIPINTL expires!

Our good friends over at Elgato (also part of the Corsair family) are launching a new product line today, Elgato Neo. We thought these would be a great fit for the Drop community, considering the attention to both function and form. We're very excited to be able to host this suite of creative-focused products on Drop.com. To celebrate the occasion, we're hosting a launch event of our own with daily coupon codes and a giveaway at the end! Head on over to the event page if you haven't already to check it out. All Elgato Neo products can be found on the event page linked above, or on their individual pages below—note that any Elgato Neo products purchased through Drop will get 10% back through Drop Rewards: ▪️ Elgato Stream Deck Neo ▪️ Elgato Game Capture Neo ▪️ Elgato Key Light Neo ▪️ Elgato Wave Neo Be sure to join the giveaway on the event page! (Direct link to giveaway) What coupon have you rolled so far? And as always, our usual reminders: ▪️ Drop Keyboard Club—see...

There’s a common misconception that International shipping at Drop is “slow and awful”.   We want to take a moment to provide some details (and data!) about how International E-commerce shipping works, and what the experience looks like from end to end. Expectations When people think about courier services delivering packages, they typically think of a Fedex (or UPS, or DHL) truck picking up the box, putting it on a Fedex truck, flying to another country, putting it on another Fedex truck, and then finally delivering it to your doorstep.  This is known as end-to-end delivery, and it’s an amazing and incredible service that is extremely expensive. For example, a 20x30x15cm box that weighs 1.5 kg (this is the typical metric dimensions of a headphone or keyboard shipment) going from NY, USA to London, UK costs $240 for 5-day end-to-end service via Fedex.  That is the retail rate charged to a customer that walks into a Fedex depot.  For large businesses that ship a lot, you can...

I spent more than an hour attempting to update my Drop Shift keyboard. I'm not sure what has changed, but I was not able to do it entirely from the Drop website as I had previously done. I have most of the keys configured how I would like, but the default LED function was a very bright, distracting, rainbow wave going across the keyboard. Every time I turned the computer on I had to manually adjust the lights how I liked. Using the online version or the locally installed app, you first have to install the QMK XAP interface. You then have to flash your already configured firmware file, which can be done on the Drop website. If you are logged in your last configuration is saved under your account and you can alter what you like, so you don't have to start from scratch. So, following the instructions I selected the appropriate board, entered bootloader mode, but when attempting to flash the file, I would get an error that the C:/Users/Mike C..... command is not recognized...

saw some flashlights online. Does Deop have interest in jumping into EDC gear like pocket knives, pry, flash, etc? Thx

Merry Christmas to all!  12 Days of Christmas is making a triumphant return this year, with even more good tidings in store for all to enjoy! Stop back every day and open your daily gift to reveal a coupon code; sales and deals are live throughout the whole event. What is 12 Days of Christmas:  ▪️ The event runs for 12 days, starting Dec 10th and ending on Dec 21st ▪️ Each day and each present opened (one per day) will grant you a new gift—no repeat coupons/gifts ▪️ While the gift-opening event is going, we are also running our 12 Days of Christmas Sale (link to be added when it goes live); place your in-stock orders now and most should deliver before the holidays**  Hurry on over to the event page—those gifts aren’t going to open themselves!  Highlighted Sale Items:  ▪️ Coming soon! If you score something good in your gift, let the community know! Comment below and share the holiday magic. As always, the usual reminders: ▪️ It’s a great time to join DKC and take...

Hello, I ordered a pack of switches almost 2 weeks ago. I never got a confirmation email for my transaction. I hadn’t ordered under an account due to me not having one. Is there any way I can get this fixed or check on the order? Please and thank you in advance for any help!

Anyone know why drop no longer offers sunglasses and edc gear ??

so I have a redragon castor pro with lubed stabs and switch's with polyfill mod. got any Ideas for improvements? ideas and guidance appreciated. =)