I ordered the Black earbuds, but received the white earbuds on December 2. I immediately contacted Massdrop. Tony responded, and requested that I send photographs of the earbuds, and the packing slip.
The Packing slip indicates that Black Earbuds were shipped.
I sent the requested photographs the same day, and Tony followed up by sending me a link to a Return Authorization Form.
I completed the form, and emailed Tony to let him know that I...