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I've recently had issues with my Drop CTRL randomly disconnecting and reconnecting to my computer. Any ideas?

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I've tried switching USB ports on my computer and the board, as well as dimming and turning off the RGB. Nothing works. Sometimes when it reconnects, my computer still does not seem to be receiving input.
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RigoMortiz
9
Aug 30, 2022
I RMA'd mine and the problem persisted. Tried different cables and it still happens tho less frequent with a regular usbc cable. I have an artisan cable that drops connection frequently and now doesnt even work. I did get what felt like a static shock when the board disconnected once but that may have been lure coincidence. The prebuilt Ctrl I had previously purchased had none of these problems.
Hellakids
0
Feb 2, 2022
I’m having the same issue! It just started happening this last week
magnuspr1m3
2
Feb 5, 2022
HellakidsI wound up contacting support, and they believe mine to be a faulty pcb. Fingers crossed the replacement does not wind up having the same issue.
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