[Solved] No mails from Massdrop

We came up with the name of the MT2 profile for many well-intentioned reasons: continuity with Drop's other in-house mold, identical material properties and manufacturing processes to MT3, clarity to help users understand the position of the two products (MT2 is lower profile than MT3). The fact that the name of the designer of the new profile happens to also feature M and T was a coincidental extra “fit” in our eyes. It is our goal for community members to gain familiarity and trust for products based on the brands associated with them. It is also our goal to nurture, recognize, and respect the contributions of the designers we work with. It was not our intent to undo the good work Matt3o and our team have done on MT3 in introducing a sibling product, but it’s clear he and others saw it that way. On the contrary, MT3 and our past designs with Matt3o are successes that we want to continue and would therefore not intentionally undermine. Unfortunately we overlooked the step of...

Broad Updates: Warehouse is operating as usual and no major general updates to report. Mechanical Keyboard Updates MT3 3277 - The replacement shipment was repackaged and sent out again on 2/22. Will continue to monitor this one. GMK Katakana - Available in stock and should ship with the bundled fix keys. For all previous buyers, there is a deadline to make any address changes by 2/28/2022. Starting 3/1/2022 the fixed keys will begin shipping out to everyone who previously ordered the set. GMK Serenity - In production. Estimated to arrive at warehouse 03/25/2022 Hammerworks R4 Dye-subbed PBT - In production. Estimated to arrive at warehouse 03/28/2022 Phangkey La Muerte Deskmat - In production and on schedule IDOBAO ID80 Crystal Gasket Keyboard Kit - Still in transit. Estimated delivery date of 03/30/2022 Drop + Lord of the Rings Elvish/Dwarvish Keycaps - First round is shipped. Dwarvish extras available in store. Additional order of Elvish and Dwarvish scheduled to...

Broad Updates Warehouse is back to normal and the backlog should be cleared. It seems like there was a small number of packages that got caught in between stages right before or after the shutdown. If you feel like you’re the only one who hasn’t gotten your order, or if you got a tracking alert that hasn’t moved in a couple weeks, then please reach out to Community Support so we can look into it. Some things have shifted up or out by a couple of days, but are in transit so it’s mostly just waiting for it to land in the warehouse as it moves across the ocean or country. A few have been adjusted out 2-3 weeks as we get better estimates from the various suppliers coming back from CNY. But for the most part things are much the same as last week. Mechanical Keyboard Updates MT3 3277 - The shipment bounced back to the US for an unclear reason. We’re preparing this for shipment again, but will use another carrier and escalate it to a faster shipping method. Hoping to get this sent...

Broad Updates: The warehouse should be mostly caught up now and older orders should have been fulfilled. There seems to be a few orders that started fulfilling sometime before/during/immediately after the inventory count and didn’t make it to the next step. If you’re waiting on an order that looks like it’s in stock or should have shipped by now, please contact Community Support or let me know. Mechanical Keyboard Updates MT3 3277 - Still no update here. Package is taking it’s sweet time getting to Matt3o, but they should be there soon. After that is approval and production. GMK Katakana - GMK has shipped the replacement caps and sent tracking. Just waiting on an estimated delivery date for this one. GMK Serenity - In production. Estimated to arrive at warehouse 03/25/2022 Signature Series Keyboards - Anyone who was waiting on one of these should have received tracking by now. If not, please contact Support or let me know. Seems like a few got prepared for shipment after the...

Broad Updates The warehouse has been working over time playing catch up and is making good progress on the back log. Mechanical Keyboard Updates GMK Pixel - Available in store now. MT3 3277 - Still no update here. These should be getting to Matt3o very soon and will wait for approval. GMK Katakana - GMK has agreed to remake the lost fix keys and they are currently in production. We should have tracking next week and I’ll know more on estimated arrival time then. GMK Serenity - In production. Estimated to arrive at warehouse 03/25/2022 Hammerworks R4 Dye-subbed PBT - This one missed CNY dead line so now estimated to arrive at warehouse of 03/28/2022 Phangkey Equilibrium Deskmat - Arrived at the warehouse and 99% shipped. Extra units available in store. Phangkey La Muerte Deskmat - In production and on schedule MT3 Black on White - Arrived at the warehouse and previous orders at 94% shipped. Extra units available in the store now. MT3 Camillo - Arrived at the...

Broad Updates: The warehouse has finished their inventory count and will resume normal operations in the coming days. We’re going to work overtime to try and catch back up as quickly as possible so hopefully the delays will be minimal. Bonus prize, there’s a state of emergency in New Jersey right now due to projected heavy snows from the incoming storm. Hopefully this shouldn’t impact things too much, but obviously safety is more important so I’ll keep an eye on this one and update this post if there are any drastic changes in the estimates. Lastly, since the warehouse didn’t move this past week, the vast majority of the shipment statuses below remain unchanged. I expect there will be more useful information next week as the warehouse starts moving again and the numbers in our system are updated. I’ll check in again early next week and update anything that has changed. Mechanical Keyboard Updates GMK Pixel - Should be completely fulfilled now. The extra units should be...

The order is canceled after payment, I tried to pay with different cards (Lithuanian and Finnish), also with PayPal, but the result is the same, has anyone encountered this?

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Hello everyone! I'm looking to join DKC, but I have a few questions. The first day of November has already passed. Will I still get the coupon for November immediately after signing up today (Nov. 10)? What is the definition of Mechanical Keyboard products? Will the coupon apply to desk mats? I believe it should apply to everything listed under this category? For orders under $79, the coupon will be converted to a percentage discount. Will the percentage discount apply to all mechanical keyboard items in an entire order, or it can only be applied to a single mechanical keyboard item in the order? Thanks in advance!

saw some flashlights online. Does Deop have interest in jumping into EDC gear like pocket knives, pry, flash, etc? Thx

Does this community still Mass Drop Camping supplies?