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Comes With Broken Sockets for the DIYers

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@fer.real Sorry for the issue with your board. A couple questions to help pass feedback along, if you don't mind:
  1. Was the 'T' switch working before, or did you remove it to diagnose it wasn't working out of the box?
  2. Could you post a photo of the back of the PCB, showing the hot swap hardware for this particular switch?
In any case, please do also submit a support ticket in order to resolve the issue related to your particular board. I'll pass along any additional info and see if we can figure out what happened here and how to prevent it in the future.
fer.real
534
May 24, 2022
@HoffmanMyster Thanks for intervening here. My replacement is on the way!
fer.realGreat to hear! And glad to be of some assistance in the process. I believe your original board is also being sent to our resident production expert for some deeper analysis - should be able to track down exactly what happened and avoid a repeat of this unfortunate incident. Apologies once again for all of the troubles.
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